Job Title: Customer Service Executive

Experience Required:
0 to 2 years of experience in customer service or sales-related roles.

Education Requirements:
Bachelor’s degree in any discipline.

Nationality:
Open to Indian, Bangladeshi, Pakistani, and other nationalities.

Gender:
Female

Job Description:

We are seeking enthusiastic and customer-oriented Customer Service Executives to join our growing team in Dubai. The ideal candidates will handle inbound sales calls, convert leads into sales, and provide exceptional customer service to ensure customer satisfaction.

Key Responsibilities:
- Conduct inbound sales calls and follow up with potential customers in Dubai.
- Distribute and manage leads, ensuring interested leads are converted into successful sales.
- Identify customer needs and recommend suitable products or services.
- Meet and exceed monthly sales targets.
- Deliver exceptional customer service to maintain high levels of customer satisfaction.
- Track, report, and analyze sales activities and outcomes.
- Collaborate with team members to achieve collective sales goals.
- Stay updated on product knowledge and industry trends to better serve customers.
- Handle customer objections and resolve complaints professionally and efficiently.
- Maintain accurate customer records in the CRM system.

Desired Candidate Profile:

- Education: Bachelor's degree in any field.
- Availability: Immediate joining.
- Skills:
- Strong verbal and written communication skills in English.
- Proven ability to meet and exceed sales targets.
- Knowledge of sales techniques and strategies.
- Ability to work effectively under pressure and in a team-oriented environment.
- Self-motivated and target-driven.
- Proficiency in using CRM software to manage customer data.
- Ability to build and maintain strong customer relationships.