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Housekeeping Team Leader

Accor Hotels

  • United Arab Emirates

Salary

  • AED 1900 - AED 3000 per month

Job Type

  • Full-Time

Job Description

Job Title: Housekeeping Team Leader

What you will be doing:
- Attend and handle all guest requests received for internal services, following hotel standards and procedures.
- Conduct daily briefing for Room Attendants.
- Conduct daily inspection of employee grooming.
- Inspect all guest rooms, corridors, and pantries daily to ensure the highest standard of cleanliness.
- Conduct on-the-job training for all Room Attendants.
- Maintain effective employee relations.
- Check and maintain equipment and machines used.
- Prepare job orders and coordinate with Engineering for follow-up.
- Ensure special attention is given to VIP rooms.
- Report any sick, irregular guests, and any strangers on guest corridors to the Housekeeper and Security Office immediately.
- Ensure proper handover and takeover of incoming and outgoing shifts.
- Report all Lost & Found items to Housekeeping.
- Prepare a discrepancy report for the front office.
- Prepare inventory for room linen.
- Notify Housekeeper of any damage caused by guests.
- Check and follow all maintenance reports if the work is incomplete.
- Water and change all flowers as per schedule requirement.
- Ensure that all flower arrangements look pleasant before delivery to the rooms.
- Have an eye for detail while inspecting guest rooms and other areas.
- Respect key handling procedures.

Your experience and skills include:
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills, both written and verbal.
- Commitment to exceeding guest expectations.



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