Sales and Marketing Coordinator-Remote

Company Description

Anantara, a luxury hospitality brand for modern travelers, embodies the essence of heartfelt hospitality, connecting guests to genuine places, people, and stories through personal experiences. Whether nestled in pristine islands, tropical beaches, cosmopolitan cities, tranquil deserts, or lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

We're seeking a versatile individual capable of independently handling a diverse array of complex and confidential administrative tasks to support our team. The ideal candidate will excel in interpersonal communication, possess strong administrative skills, and demonstrate proficiency in computer applications like MS Word, Excel, and Email Outlook Express. Responsibilities and essential job functions include, but are not limited to, the following:

- Prepare sales-related documents throughout the sales process, such as group proposals, group resumes, and contracts.
- Perform general office duties to support Sales & Marketing, including filing, sending emails, typing, faxing, and copying.
- Establish an efficient trace File to ensure proper booking of all business.
- Prepare and disseminate month-end reports.
- Consistently offer professional, friendly, and engaging service.
- Ensure prompt and courteous service is extended to both internal and external customers.
- Escort general inquiries on-site inspections.
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
- Maintain positive relationships with guests, vendors, colleagues, and the global sales network.
- Ensure all sales promotional literature is current and updated.
- Provide all administration duties for the Sales office.
- Assist with the maintenance of accounts, contacts, activity, and business details within appropriate software applications.
- Follow departmental policies and procedures.
- Engage in proactive sales roles/experiences to meet clients or conduct telesales if required.
- Perform weekly tracking for sales activities and proposals/contracts.
- Be familiar with Opera.
- Support marketing initiatives as per the monthly plan.
- Perform other duties as assigned.

Qualifications

- Previous sales or administrative experience preferred.
- Computer literacy in Microsoft Windows applications and/or relevant computer applications required.
- University/College degree in a related discipline is an asset.
- Excellent communication skills, both written and verbal, required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.