Senior Catering & Accommodation In-charge

Job Title: Senior Catering & Accommodation In-charge

Job Summary:

The Senior Catering & Accommodation In-charge is responsible for overseeing accommodation, catering, and employee welfare activities across multiple camps, ensuring high standards of service and compliance with COMPANY policies. This role involves managing budgets, supervising contractors, and coordinating with various departments to enhance employee satisfaction and operational efficiency.

Key Responsibilities:

- Business Planning: Collaborate with T/L Business Support to develop yearly OPEX & CAPEX aligned with the 5-year business plan and annual KPIs.

- Supervision: Supervise accommodation, catering, and employee welfare activities, ensuring high customer service standards.

- Performance Monitoring: Monitor the performance of Catering and Facilities contractors, ensuring compliance with COMPANY policies and meeting employee satisfaction goals.

- Budget Management: Track monthly OPEX & CAPEX expenditures, report concerns to T/L Business Support, and manage ERP workload.

- Camp Management: Manage 4 major camps, handle catering arrangements, and oversee extra manpower during shutdowns.

- Daily Operations: Plan, organize, and supervise daily operations of all Company Camps, ensuring the implementation of approved plans.

- Service Planning: Develop plans for catering and facility services within budget, including special events and functions.

- Policy Development: Contribute to the development, implementation, and update of section-related policies, procedures, and manuals.

- KPI Management: Coordinate the development of department KPIs and monitor the work outputs of junior team members.

- Audit Coordination: Conduct examination procedures to verify internal and external auditor work in accordance with company policies.

- Process Improvement: Address coaching feedback, identify cost-saving opportunities, and implement process improvements with vendors.

- Vendor Coordination: Support the Department Manager in identifying potential external vendors/contractors and coordinate data collection needs.

- Contract Administration: Administer service contracts, evaluate vendor performance, and conduct regular performance reviews.

- Compliance: Monitor services contractor performance for compliance with agreements, scope, and HSE policies. Coordinate with P&S Contracts Management Team to ensure compliance and proper implementation of agreements.

- Guidelines and Supervision: Provide guidelines and supervision to contractors, ensuring timely task completion within allocated budgets and adherence to HSE policies.

- HSE Compliance: Comply with relevant HSE policies, procedures, and controls, adhering to international standards, best practices, and COMPANY Code of Practices.

Desired Candidate Profile:

- Education: Bachelor’s Degree in Hospitality Management or a related field.
- Experience: Minimum of 15 years of relevant experience, preferably within the Oil & Gas or Petrochemical industry, demonstrating exceptional knowledge of hospitality practices, procedures, and customer service.
- Skills: Excellent skills in accommodation and hospitality services, strong communication skills. Proficient in MS Office, with working knowledge of ERP, SAP, and other relevant tools.