Customer Service/Technical Support Advisor - Spanish

Job Title: Customer Service/Technical Support Advisor - Spanish

Job Description:

Due to our incredible growth, we’re looking for Customer Service Advisors with Spanish language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands.

As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:

- Handling incoming inquiries from Spanish customers via the phone, email, and online.
- Providing support for customers to effectively resolve their queries.
- Using your knowledge of your client products and/or service to enhance sales, brand loyalty, and the customer experience.
- Updating our systems with complete and accurate details regarding your customer interactions.

Your Benefits:
- A bright, modern and exciting place to work, with excellent staff facilities
- Performance-related pay
- Voluntary Medical plan
- Transportation allowance
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities

Your Skills:

We know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following:

- Excellent Spanish communication and interpersonal skills (written & verbal)
- High school diploma
- 3 - 6 six months of relevant Customer Service experience (preferred)
- Highly motivated and strong work ethic.
- Courteous, friendly, and professional manner
- Strong computer skills and attention to detail
- Ability to work to deadlines and targets
- Flexibility in your approach to work to meet the changing needs of the business
- Ability to work as a team member, as well as independently

This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development, and career opportunities as well as become part of a highly professional and fantastic team.

Do not miss this great job opportunity! Apply now:

Hours: 40 hours/week on a rotational shift pattern.


Location: Egypt, Cairo RHQ

Language Requirements: Spanish

Time Type: Full time