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Front Desk Agent

Four Seasons Hotels and Resorts

  • Egypt

Salary

  • EGP 4000 - EGP 6000 per month

Job Type

  • Full-Time

No. of Vacancies

  • 1

Job Description

Position: Front Desk Agent

Job Description:
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will possess strong customer service skills and be able to thrive in a luxury hospitality environment.

Roles & Responsibilities:
- Communication Skills: Demonstrate reading, writing, and oral proficiency in English. Proficiency in a second language is highly preferred.
- Customer Service: Provide exceptional customer service and support to guests, ensuring their needs are met promptly and efficiently.
- Reception Duties: Manage the front desk operations, including check-ins and check-outs, handling guest inquiries, and resolving any issues that may arise.
- Collaboration: Work closely with other departments to enhance the overall guest experience.

Qualifications:
- Educational Background: High school graduate; a Bachelor’s degree in Business Administration (Management) is preferred.
- Experience: Previous experience in customer service, preferably within the hospitality industry.
- Skills: Strong interpersonal and communication skills to effectively interact with guests and team members.

Benefits:
- Career Advancement: Opportunities for career growth within the organization.
- Strong Culture: Be part of a company recognized as one of the 100 best to work for by Fortune Magazine.
- Training: Best-in-industry training provided to enhance your skills.
- Luxury Environment: Work in magnificent locations worldwide.
- Compensation: Competitive salaries and benefits package.
- Employee Benefits: Complimentary stays at Four Seasons properties (based on availability), discounted meals, dental and medical/disability/life insurance, retirement benefits/pension, and employee service awards.
- Social Events: Participate in annual employee parties, social, and sporting events, and enjoy complimentary meals in dedicated employee restaurants.



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