Incepted in 2007, H&amp;H Investment and Development is a development company based in Dubai that offers a vast range of real estate related services that stretch from development and investment to property management and leasing, fittings and equipment, procurement of furniture products and various interior designing and facility management services. Approaching all its projects with a critical eye, the company works to maximize its efficiency and create value for all clients throughout the cycle. The technical expertise it has, along with the financial capabilities it holds ensure cost efficiency at every step of operations. Similarly, revenues are maximized, with value addition to each investor’s business plans. The property management services offered by the company can further be classified into asset management, owner’s association management, sales and leasing along with different property valuations. Likewise, the investment and development services apply intuitive concepts to deliver efficient projects benefiting all in the cycle. Having a vision to actively expand during the coming years, the company seeks to hire talented professionals from all around the globe.

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• To Ensure the effective Measurement and Performance of all service providers and continually look to identify and Manage Opportunities to provide a first-class retails environment. • To prepare reports for review forecasting and management of budgets for both revenue and expenditure, in particular , service charge, marketing, and commercialization budgets in accordance with ABP including quarterly asset plan updates and investor reporting both in written and presentations form. • To ensure maximization of net revenue to include close control of rent and service charge collection, the minimization of non -recoverable cost, and where possible revenue maximizations. Look to continually innovate to create revenue from commercialization, car parking, and other income generating activities. • To contribute to the asset’s enhancement initiatives. Working closely with your line manager/director, strive to consistently evolve the retail mix to maximize financial returns including helping to support and facilitate inquiries retailers, and providing data and expert opinion which help to inform rent review and leasing strategies. • To ensure the delivery of key performance measurement standards including footfall/ turnover data , conversion ratio ,dwell time and frequency of visits. Skill Set Needed- At least 5-10 years of experience in a similar capacity in UAE. Technical Knowledge Proficiency in verbal and written English/Arabic, Plus any other language is an advantage.

Mall Manager - Arabic Speaker

o Takes off the quantities from the drawing. o Prepares bills of quantities. o Quantity surveying. o Works in parallel with draftsmen in calculating the quantities of the finishing materials for projects. o Estimates the costs of the bespoke &amp; custom-made products Skill Set Needed- o Min 5-10 years of experience in similar role o Knowledge of finishing materials (wood,stones, etc) o Understanding of manufacturing processes (finishes items). Proficiency in verbal &amp; written Engish language

Quantity Surveyor/Estimator

o Receives the drawing from the designers. o Price the products, estimation of the quantities &amp; quantity survey tasks. o Reviews the quotations from vendors &amp; process the bill of quantities &amp; presentation. o Once received the confirmation, do the workshop… o Shares with procurement team for LPO, Shipping, Delivery etc., o Deals with the vendors to ensure the orders are correct in line with the request. o Follow-ups for shipments with the operations team. o Manages the installation and do the final handover to the client. o Works along with the project manager. o Conducts quality check during factory visit to ensure it fulfills the client needs. Skill set Required o At 3 years of similar experience in a luxury industry (retail, hospitality, design, F&amp;B, etc.). o Preferably with previous experience in handling B2B projects/relationships. o Proficiency in verbal &amp; written Engish language, other language will be a plus. Minimum of Bachelor's Degree holder o Works directly with client to approve the proposal; including the quotation.

FF&E Specialist/Coordinator

JOB Description o Reviews the sales teams requirement for multiple client types/origins/destinations/terms &amp; recommends the best possible options &amp; quotations to fulfill orders. o Provides shipping quote options. o Supervises the logistics team. o Manages all import &amp; export shipments from/to multiples origins/destinations, from collection until delivery while constantly monitoring their status. o Coordinates with clients/suppliers/warehouses/transporters/forwarders. o Negotiates with forwarders for the best credit terms, shipping quotes &amp; schedules to meet project deadlines. o Meets with new forwarders to seek better shipping options. o Searches &amp; recommends options to manage shipments to multiple destinations where the company does not have an import license. o Communicates with multiple certificate issuing authority for any requirements for shipping certificates e.g. KUCAS/SASO/SABER. o Communicates with multiple testing authorities for testing &amp; issuance of test certificates. o Ensures wherever possible, the consolidation of orders for shipments for efficiency &amp; cost saving. o Maintains shipping logs in excel format for tracking of shipments &amp; costs &amp; record purposes. Prepares Import VAT Reports to be submitted to accounts. o Prepares Export documents (Packing List), secures COO (Cert. of Origin) from Dubai Chamber &amp; processes the attestation of document through MOFAIC. o Prepares Import VAT Reports to be submitted to related companies (e.g. Bright Start/H&amp;H Development etc.). o Handles shipments for related companies (e.g. Bright Start/H&amp;H Development etc.). o Receives &amp; reviews all invoices from forwarders. o Identifies orders related to forwarder invoices &amp; submits them to the related accounts departments for payments. o Coordinates between forwarder &amp; internal accounts departments to ensure that invoices are paid within the credit period. o Coordinates regularly with the sales &amp; purchasing teams to keep them updated for the status of the orders. o Updates the warehouse team for all incoming shipments for delivery to multiple warehouses/sites. o Coordinates with Insurance companies for any related claims. o Reviews reports prepared by the warehouse team for insurance submittal. Complies with all Laws &amp; Regulations. SKILL SET Required Furniture Fixture industry experience will be an added advantage. o At least 3-5 years of experience in similar role. o MS Office proficient. o Strong Mathematical skills. o Excellent communication &amp; problem solving skills. o Able to multitask efficiently. o Proficiency in verbal &amp; written English language. Bachelor's Degree holder.

Logistics Manager

Job Title: Customer Service/Technical Support Advisor - French Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands. As a Customer Service Advisor within our friendly and supportive team, you will be responsible for: - Handling incoming inquiries from French-speaking customers via the phone, email, and online, - Providing support for customers to effectively resolve their queries, - Using your knowledge of your client products and/or service to enhance sales, brand loyalty, and the customer experience, - Updating our systems with complete and accurate details regarding your customer interactions. Your Skills: We know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following: - Excellent French communication and interpersonal skills (written &amp; verbal) - High school diploma - Highly motivated and strong work ethic. - Courteous, friendly, and professional manner - Strong computer skills and attention to detail - Ability to work to deadlines and targets - Flexibility in your approach to work to meet the changing needs of the business - Ability to work as a team member, as well as independently

Customer Service/Technical Support Advisor - French

Job Title: Customer Service/Technical Support - Czech Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer - Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures - Maintain basic knowledge of client products and/or services - Prepare complete and accurate work, including appropriately notating accounts as required - Participate in activities designed to improve customer satisfaction and business performance - Offer additional products and/or services - Track, document, and retrieve information in the call tracking database - Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff

Customer Service/Technical Support - Czech

Job Description We are currently looking for dedicated individuals to join our sales team. As a Sales Representative, your responsibilities will include: - Contacting potential and existing clients - Maintaining strong business relationships to achieve goals - Providing clients with information on specialized products and services - Sharing company/product information with potential clients - Conducting cost-benefit analyses for existing and potential customers - Achieving sales targets within the given schedule - Coordinating sales efforts with team members and other departments Skills - Impeccable English verbal and written communication skills - Professional and persuasive communication style - Strong organizational and responsible demeanor - Enthusiastic and self-motivated, with a willingness to learn and improve - Ability to improvise and perform under pressure If you possess these qualities and are eager to contribute to a dynamic sales environment, we encourage you to apply and be part of our successful team.

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