Service Coordinator

Job Description: Service Coordinator

Accountabilities:

- Responsible for managing the inventory of spare parts, monitoring, and regular inventory management.
- Assist Service Engineers with service inquiries from customers.
- Answer customer questions regarding service schedules.
- Maintain a database of instruments, customers, and service contracts for all existing customers, updating them regularly.
- Monitor the smooth transactions of service operations performed by Service Engineers.
- Perform all administrative support tasks, including record-keeping, maintaining weekly reports from Service Engineers, and reporting directly to the Line Manager for any circumstances that occur.
- Prepare all required documents for new installations to ensure and provide appropriate customer service satisfaction.
- Coordinate with the Sales & Accounts Departments to monitor transactions for spare parts orders, invoicing of service contracts, and payments.
- Monitor the progress of job orders and service contracts.

Minimum Qualification: Bachelors Degree

Years of Experience:3 - 4 years

Job Specific Skills: FANR, Nuclear Medicine, Supply & Demand Planning, Regulatory Affairs

Additional Details: Candidates should be based in the UAE and willing to move to a Company visa.

Location: UAE - Dubai