Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubai’s Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Group’s award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&amp;Millau UAE 2022 guide. The group also has three Michelin starred restaurants – Shang High, L’Olivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Group’s utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each market’s respective government directives.

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Job Opportunity: Guest Services Executive - Front Office (Omani Nationals) Company: Jumeirah Muscat Bay Resort Role: Guest Services Executive - Front Office Responsibilities: - Anticipate and meet guests’ needs and requests, ensuring complete guest satisfaction. - Recognize repeat and important guests, establishing and developing personal guest contact. - Order and ensure timely delivery of amenities for VIP and Suite guests. - Inspect rooms of VIP and Suite guests prior to their arrival. - Cover shifts on the guest services’ desk and lobby duty in accordance with duty roster. - Attend to special requests made by VIP and Suite guests. - Print and action Guests Services’ trace report. - Meet and escort arriving guests to their rooms. - Carry out courtesy calls to VIPs and Suites. - Assist in writing and maintaining guests' history. - Provide tours of the hotel and its facilities. - Assist guests with general inquiries about the hotel and its facilities. - Assist with group registration when required. - Maximize revenue by participating in upsell programs. Requirements: - Previous Hotel Experience (through studies or work experience) in a 5-star hotel. - Some Computer Knowledge (basic experience with windows, internet explorer, and word). - Previous Front Office Experience. - Previous Experience in Opera. Location: Oman-Muscat

Guest Services Executive - Front Office - (Omani Nationals)

Job Opportunity: Butler - (Russian Speakers) - Jumeirah Muscat Bay Company: Jumeirah Muscat Bay Resort Location: Oman-Muscat Job ID: 2300004J Job Details: - Job Title: Butler - (Russian Speakers) - Job ID: 2300004J - Location: Oman-Muscat - Job Category: Jumeirah Job Group - Organization: Jumeirah Muscat Bay [JMBH] About Jumeirah Muscat Bay Resort: Jumeirah Muscat Bay Resort is part of Jumeirah Group, a member of Dubai Holding, making a distinguished impact on the global hospitality market for more than two decades. With its Stay Different™ brand promise, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe, and Asia, employing over 8,000 colleagues from diverse backgrounds. About the Role: An exciting opportunity for a Butler (Russian Speakers) has arisen at Jumeirah Muscat Bay Resort. The Butler will anticipate and meet guests’ needs and requests, ensuring complete guest satisfaction. Responsibilities include maintaining and handling cash float, preparing registration cards, conducting check-ins and check-outs, escorting guests to residences, and ensuring residences are maintained as required. Key Responsibilities: - Maintain and handle cash float. - Prepare registration cards for the next day’s arrivals. - Conduct check-ins and check-outs according to procedures. - Escort guests directly to residences after check-in. - Ensure prompt delivery of luggage to the room. - Check departures and update departure times. - File updated registration cards of arrived guests. - Provide necessary information regarding VIP amenities, kids’ amenities, and more. - Inspect residences prior to guest arrival and set up standards per guest preferences. - Refresh residences and assist with turndowns. - Coordinate laundry and pressing, prepare comprehensive itineraries for in-house guests, and more. Requirements: - Able to communicate effectively and respond well to questions and requests. - Well-groomed and presented. - Enthusiastic, eager, and able to work in a team. - Quick learner and adaptable to a new work environment. - Additional language would be advantageous: Arabic, Russian, or European language.

Butler - (Russian Speakers) - Jumeirah Muscat Bay

Job Opportunity: Security Manager Company: Jumeirah Muscat Bay Location: Muscat, Oman Role Type: Full-time Nationality: Omani Nationals Only About the Role: Jumeirah Muscat Bay Resort is seeking a hardworking Security Manager to join its Security department. The main purpose of this role is to manage the hotel’s security operations, ensuring the implementation of corporate security guidelines and adjusting to local security requirements. The Security Manager will monitor and mitigate security threats to maintain a highly secure environment for guests and colleagues. Key Responsibilities: - Implement an effective security plan for the hotel, including training, incident response mechanisms, and escalation processes. - Deliver security-related training programs for security colleagues and basic training for other colleagues to enhance security capabilities and awareness. - Manage security services such as Lost &amp; Found, verification of delivery vehicles, and screening arrival lists for high-risk individuals. - Execute emergency evacuation drills, oversee the utilization of security equipment, and manage day-to-day security operations. - Recommend improvements to departmental policy, implement approved policies and procedures, and provide instructions to subordinates. Qualifications: - Minimum of 3 years of experience in Security Management, preferably in the international hospitality industry. - Recognized Security Industry Qualification or relevant work experience. About the Benefits: The position offers a highly competitive salary and package, including housing, annual flight tickets, medical coverage, life and accident insurance, retail and leisure discounts, a 50% discount off Jumeirah F&amp;B outlets, and reduced hotel rates.

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