Salary
AED 3000 - AED 4000 per month
Job Type
Full-Time
Job Description
Job Title: Laundry Attendant
Key Responsibilities:
1. Guest Laundry Service:
- Collect and return all guest laundry from and to the rooms, adhering to hotel standards and procedures.
- Count and sort all linen in the sorting area, preparing them for the washer and dry cleaner.
2. Service Efficiency:
- Respect deadlines for guest laundry service to ensure timely delivery.
- Check guest garments before and after washing for stains and defects, taking appropriate action.
3. Textile Knowledge:
- Have a full knowledge and understanding of different textiles and their proper care.
4. Quality Check:
- Check all guest garments for stains and defects before and after washing, reporting any issues to the Valet Supervisor or Assistant Laundry Manager.
5. Found Items and Reporting:
- Report any found items to the Supervisor and follow appropriate procedures.
6. Cleanliness and Maintenance:
- Ensure cleanliness and orderliness of the work area.
- Maintain cleanliness and proper maintenance of all laundry equipment.
7. Workflow Coordination:
- Coordinate closely with laundry attendants to ensure a smooth workflow and assist in daily operations.
8. Guest Interaction:
- Escort guests instead of pointing out directions.
- Respect guest privacy and maintain information confidentiality.
9. Communication:
- Daily read logbooks to stay updated with the latest internal changes and news.
10. Flexibility:
- Be entirely flexible and ready to rotate within different sub-sections of the Housekeeping Department.
11. Guest Feedback:
- Report any guest comments or complaints to the Valet Service Supervisor.
12. Collaboration:
- Work collaboratively with the Valet Service Supervisor and Assistant Laundry Manager.
Qualifications:
- Previous experience in laundry services or a similar role.
- Knowledge of different textiles and their care requirements.
- Strong attention to detail and quality standards.
- Effective communication and customer service skills.
Job Openings at Accor Hotels
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