Showroom Manager

Job Title: Showroom Manager

Company: SS Lootah Trading Company

Overview:As the Showroom Manager at SS Lootah Trading Company, you will oversee the daily operations and performance of our retail showroom specializing in high-quality building materials. You will lead a team dedicated to delivering exceptional customer service and achieving sales targets in a dynamic and competitive market.

Key Responsibilities:

Sales and Customer Service:
- Drive sales through effective leadership, motivation, and training of showroom staff.
- Ensure high standards of customer service are maintained at all times.
- Actively engage with customers to provide product information, recommendations, and solutions.
- Handle escalated customer queries and complaints promptly and professionally.

Inventory and Merchandising:
- Manage inventory levels to ensure adequate stock and efficient logistics.
- Implement merchandising strategies to maximize visibility and attractiveness of products.
- Monitor product trends and customer preferences to optimize product offerings.

Team Leadership and Development:
- Recruit, train, and supervise showroom staff, ensuring they are knowledgeable and motivated.
- Set performance targets for the team and monitor individual and overall performance.
- Conduct regular meetings and provide coaching and feedback to foster a high-performance culture.

Operational Efficiency:
- Oversee daily operations, including opening and closing procedures, cash handling, and security.
- Ensure compliance with company policies and procedures.
- Maintain showroom cleanliness, organization, and visual standards.

Sales Analysis and Reporting:
- Analyze sales trends, customer demographics, and competitor activities to identify opportunities for growth.
- Prepare sales reports and forecasts for management review.
- Implement strategies to meet or exceed sales targets and KPIs.

Qualifications:
- Proven experience in a retail management role, preferably in the building materials or related industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to analyze sales data and draw meaningful conclusions.
- Knowledge of building materials, sanitary ware, and related products is advantageous.
- Bachelor’s degree in Business Administration or a related field (preferred).

Benefits:
- Competitive salary and performance-based incentives.
- Health insurance and other benefits as per company policy.
- Opportunities for career advancement within a growing organization.

Employment Type: Full Time