IAM Software Engineer

Title: IAM Software Engineer

Why Uqudo?

Uqudo is a renowned, multi-award-winning Identity Access Management Startup dedicated to combatting fraudulent identities in the digital realm. Our mission is to instill trust in digital transactions, fostering reliability in anonymous interactions. Founded by a team of identity experts, Uqudo boasts a rich legacy of successfully delivering large-scale, high-quality projects, including digital federal national identity programs, national driving license systems, and national electronic passport programs. Evolving from these triumphs, Uqudo has transformed into an intelligent AI-based identity layer, promising future-proof, dynamic, and secure solutions. Our talented and diverse workforce spans 18 nationalities across 7 countries, with opportunities available for fully remote or hybrid working arrangements.

What do we Value?

Trust is the cornerstone of our mission, product, and culture. We prioritize honesty and transparency in all interactions, fostering trust with our customers and within our team. We empower our employees to make sound decisions for themselves and for Uqudo. We prioritize caring deeply—about each other, our customers, and our community. Our empowering management culture encourages all employees to achieve and maintain excellence on their terms.

The Position:

We are seeking an IAM Software Engineer to join our dynamic team. In this pivotal role, you will be responsible for the ongoing maintenance, troubleshooting, and progressive enhancement of our Identity and Access Management (IAM) solutions. Your contributions will significantly influence our delivery teams, guiding them toward design principles that prioritize high system availability, outstanding performance, and resilient application functionality.

Key Responsibilities:

- Conduct meticulous ongoing maintenance and troubleshooting to continually enhance IAM solutions.
- Provide strategic direction to delivery teams, emphasizing design principles that elevate system availability, performance, and resilience.
- Administer the operations and system management of production environments to fulfill SLAs (Service Level Agreements) and operational benchmarks.
- Promptly and accurately address user support tickets, prioritizing efficient, empathetic responses.
- Proactively engage with customers to deeply understand their issues, leveraging follow-up dialogues and targeted questioning.
- Vigilantly monitor technical environments to identify and preempt potential issues before they escalate.
- Analyze patterns in technical challenges to recommend improvements in processes and systems to management.
- Collaborate extensively with IT stakeholders across cybersecurity, infrastructure, and application development domains to ensure seamless customer support.

Key Requirements:

- Profound knowledge of Core Java, server-side Java technologies, and REST APIs.
- Understanding of IAM concepts, including standard authentication and authorization protocols.
- Practical experience with Kubernetes, Docker, and Linux/Unix environments.
- Demonstrated skill in collaborating with engineering teams to secure, scale, and enhance system reliability.
- Exceptional verbal and written communication capabilities.
- Familiarity with IAM platforms like ForgeRock and Ping will be considered an asset.

Uqudo is committed to providing equal employment opportunities to all applicants and employees, without regard to race, color, religion, gender, sexual orientation, age, disability, veteran status, or any other protected status in accordance with applicable laws.