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Job DescriptionJob Purpose: To plan, initiate, and conduct the sales process with customers visiting the showroom or during sales calls and contribute to achieving the sales targets.Roles and Responsibilities:Carry out sales in accordance with pre-agreed monthly targets and budgets.Prepare/maintain call reports/log highlighting salient features and advise the Manager of the same.Report weekly/monthly on agreed performance data, comparing actual with targeted/budgeted performance.Attend to customers visiting the showroom, initiate the sales process with them, paying attention to their needs, and offer qualified advice on the specifications of the product.Maintain close contact with prospective customers, make sales calls, and visit them to suit their schedule/convenience. Introduce and follow up with suitable sales prospects.Maintain a customer database and contribute to the development of a prospects list. Keep abreast of the competition in this segment of cars.Ensure pre-delivery inspections and proper documentation of the sales transaction.Ensure details of all vehicle transactions are accurately completed &amp; recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.Provide the highest level of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.Ensure that the customer is aware of all available extras, accessories, and warranties.Notify the customers of delays, changes in the requirements and specifications, etc., if any, ensuring a smooth conclusion of vehicle handover.Provide customers with qualified advice on vehicle finance and insurance facilities.Participate in seasonal sales campaigns and promotions to maximize sales penetration.SkillsQualifications &amp; Experience:Degree in any discipline or through the automotive vocational route.3 – 5 years of solid experience in automotive sales in the UAE.Good knowledge of automobile sales gained through formal training or work experience.Preferably bilingual (Arabic and English).Attention to detail and concern for quality.Dynamic and proactive personality.

Sales Advisor - Lincoln (Al Ain)

Job Description Job Purpose: To plan, initiate, and conduct the sales process with customers visiting the showroom or during sales calls and contribute to achieving the sales targets. Roles and Responsibilities: Carry out sales in accordance with pre-agreed monthly targets and budgets. Prepare/maintain call reports/log highlighting salient features and advise the Manager of the same. Report weekly/monthly on agreed performance data, comparing actual with targeted/budgeted performance. Attend to customers visiting the showroom, initiate the sales process with them, paying attention to their needs, and offer qualified advice on the specifications of the product. Maintain close contact with prospective customers, make sales calls, and visit them to suit their schedule/convenience. Introduce and follow up with suitable sales prospects. Maintain a customer database and contribute to the development of a prospects list. Keep abreast of the competition in this segment of cars. Ensure pre-delivery inspections and proper documentation of the sales transaction. Ensure details of all vehicle transactions are accurately completed &amp; recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing. Provide the highest level of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales. Ensure that the customer is aware of all available extras, accessories, and warranties. Notify the customers of delays, changes in the requirements and specifications, etc., if any, ensuring a smooth conclusion of vehicle handover. Provide customers with qualified advice on vehicle finance and insurance facilities. Participate in seasonal sales campaigns and promotions to maximize sales penetration. Skills Qualifications &amp; Experience: Degree in any discipline or through the automotive vocational route. 3 – 5 years of solid experience in automotive sales in the UAE. Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English). Attention to detail and concern for quality. Dynamic and proactive personality.

Sales Advisor

Job Title: Store Manager About The Role: They are looking for a Store Manager for MINOTTI, Dubai, to manage and develop the team to achieve high levels of revenue while maintaining brand image, operational compliance, and customer satisfaction. What You’ll Be Doing: Ensure all Company policies and procedures are implemented and adhered to. Ensure Company Health &amp; Safety standards are adhered to at all times. Minimize stock loss through the management, implementation, and adherence to ATG policies and procedures. Analyze stock management information available to ensure sales opportunities are maximized. Provide and analyze reports to gain an understanding of current performance trends, identify commercial opportunities, and ensure Buying/Planning are aware of stock-related feedback. Recommend, manage, and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Provide feedback to relevant parties. Drive sales, monitor performance, identify commercial opportunities, and make recommendations to meet and exceed sales targets. Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly. Prepare and implement stock takes in the store in liaison with the Operations team. Drive sales, monitor performance, identify commercial opportunities, and make recommendations to meet and exceed sales targets. Establish and maintain effective professional relationships with key business partners. Understand customer profiles and ensure feedback is provided on Marketing, Buying, and Planning to relevant parties. Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance, and cleanliness. Monitor sales per square foot to ensure maximum productivity within brand and store specifications. Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.People Management Roles and Responsibilities: Provide leadership and direction to team members towards the achievement of goals and objectives. Coach and motivate the team to enhance performance and produce quality work, ensuring they are continuously developed for higher-level roles.About you: The successful candidate should have the ability to demonstrate critical thinking and problem-solving skills, as well as good organizational, management, communication, and sales skills. You should be a: Graduate in Interior Design or hold a certificate in Design (preferred). Have experience in Retail Fashion or Luxury home products. Possess a minimum of 5-7 years of successful experience running a profitable retail home store. Be motivated and able to work toward set targets and KPIs. Make timely and sound decisions. Have excellent written and spoken communication skills. Competently manage and measure work. Show commercial acumen and a strong customer focus.

Store Manager

Job Purpose: As the Service Manager, your role is to lead the service function for the brand, develop and implement plans and programs to achieve service targets in terms of revenue, quality, and effective customer service. Roles &amp; Responsibilities: 1. Receive customers professionally, providing accurate and timely information on their service needs. 2. Inform Service Advisors accurately of customer needs and record information accordingly. 3. Provide excellent customer service and monitor customer contracts, ensuring Service Advisors call customers to inquire about arrival delays and rebook services if requested. 4. Organize and manage the shuttle service, maintaining an accurate log, and managing log books for courtesy cars. 5. Handle customer complaints effectively, addressing issues patiently, and discussing them with Service Advisors. 6. Ensure Service Advisors follow the process for receiving/delivering vehicles. 7. Follow up on repeat complaints with the workshop to ensure effective resolution. 8. Follow up on work in progress (WIP), analyze delays, and communicate reasons for delays in delivery to customers. 9. Liaise with the call center, follow up with customers to ensure complaint resolution and satisfaction. 10. Coordinate activities and information between operators, Service Advisors, and the workshop for smooth operations. 11. Maintain cleanliness standards for the reception area, manage the workspace, ensure service boards are updated regularly, and adhere to workshop processes. 12. Liaise with the parts department on delivery delays and provide administrative support to Service Advisors and the workshop team for follow-up matters. 13. Liaise with sales to confirm details on service contracts, update the system accordingly, and process accordingly. 14. Monitor cars taken out for test drives and manage the gate pass system. 15. Manage reception drivers and car cleaners to ensure vehicles are efficiently moved in the reception area. 16. Guide and motivate subordinates to enhance performance and produce quality work, continuously developing them for higher-level roles. Qualifications &amp; Experience: - Native Arabic speaker. - Graduate in any discipline. - 3-5 years of experience in a similar role within the automotive industry. - Ability to work under pressure and tight deadlines. - High attention to detail. - Ability to lead, develop, and motivate teams. - Computer literate; knowledge of Autoline is an advantage.

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Sales Advisor - Lincoln (Al Ain)

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