Salary
KWD 700 - KWD per month
Job Type
Full-Time
Job Description
Job Title: Application Support Analyst
Responsibilities:
1. System Analysis and Recommendations:
- Conduct a detailed study of the existing system.
- Recommend installation or upgrade of new systems.
- Correct errors and modify existing software.
2. System Upgrade and Maintenance:
- Upgrade interfaces by updating hardware for better performance.
- Interact with clients, solve technical issues, and provide project status updates.
- Prepare and maintain reports for each project handled.
3. Software Installation and Training:
- Install various software systems.
- Provide training to users on upgraded systems.
- Provide direction during software programming and document development.
4. Project Collaboration:
- Confer with project managers on data processing issues.
- Use scientific analysis and mathematical models for system designs.
- Monitor equipment functioning to ensure system operation as per specifications.
5. Supervision and Control:
- Supervise technologists, technicians, and scientific personnel.
- Develop and implement control algorithms using microcontrollers.
Qualifications:
- Bachelor's degree in Information Technology, Computer Systems, or related field.
- Professional experience in application support in a Financial Institution.
- ITIL certification is a plus.
- Good understanding of root/cause analysis, impact analysis, and unit testing."
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