Barista

Job Title: Barista

Responsibilities:

1. Coffee and Tea Preparation:
- Skillfully prepare and serve coffee and tea beverages that meet the highest quality standards.

2. Smoothies and Acai Bowls:
- Prepare and deliver smoothies and Acai bowls to customer satisfaction.

3. Equipment Handling:
- Properly handle and maintain all coffee-making equipment to ensure optimal performance.

4. Customer Interaction:
- Respond to customer orders, questions, concerns, and complaints in a polite and efficient manner.

5. Payment Handling:
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures.

6. Efficient Service:
- Serve customers quickly and efficiently, maintaining a focus on customer satisfaction.

7. Menu Knowledge:
- Demonstrate a thorough understanding of all menu offerings and be able to guide customers based on their preferences.

8. Health and Safety Compliance:
- Observe and adhere to relevant health and safety standards in the workplace.

Skills:

1. Specialty Coffee Experience:
- Experience in specialty coffee preparation and operating coffee machines.

2. Verbal Communication:
- Excellent verbal communication skills to interact with customers and colleagues effectively.

3. Customer Focus:
- A strong focus on customer satisfaction and the ability to meet customer needs.

4. Customer Service:
- Prior experience in providing exceptional customer service.

5. Basic Safety:
- Understanding and adherence to basic safety protocols in a cafe setting.

6. People Skills:
- Ability to engage with people positively and create a welcoming atmosphere.

7. Action Oriented:
- Proactive and action-oriented approach to handle customer needs and maintain efficient service.

8. Selling to Customer Needs:
- Ability to recommend and suggest menu items based on customer preferences.