GP Global enables economic development by offering bespoke solutions to satisfy the commodity needs of businesses and communities worldwide. We understand that global progress and economic development require innovative and bespoke commodity solutions.

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Job Description: Customer Service Representative Job Details: Position Title: Customer Service Representative Employment Type: 6-month contract (renewable as needed) Salary: Up to 10,000 AED all-inclusive (depending on experience and qualifications) Job Location: Dubai, UAE Job Description: Respond to customer inquiries promptly and professionally, over the phone, email, or in-person visits. Provide accurate information about the foundation's services, eligibility criteria, and application processes. Investigate and address customer complaints, concerns, or issues, ensuring timely resolution while adhering to established guidelines, policies, and procedures. Guide visitors through the application process for the foundation's programs, explaining eligibility requirements, necessary documentation, deadlines, and any additional steps involved. Maintain accurate records of customer interactions, inquiries, and case details using the foundation's designated systems or databases. Compile reports and provide statistical data related to customer service activities, as requested by management. Qualifications: Open to Emirati and Comoros nationals Male, 22 to 35 years old At least high school graduate Minimum 6 months of customer-facing/customer service experience Immediate joiners will be prioritized.

Customer Service Representative

Job Description: Principal - Project/Program Management Principal Responsibilities: Build strong relationships with senior stakeholders within IT, Global Businesses, Finance. Provide board-level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions, and regions. Lead end-to-end execution and responsibility for all aspects of the project/programme, including definition, planning, execution &amp; implementation, governance &amp; control, financial, resource, and change management. Provide financial analysis, including being able to contextualize financial data into business activities and conclusions. Own the identification and escalation of any budgetary related risks, issues, and opportunities to the portfolio/function as appropriate. These efforts will help position CLIENT as a top provider of CTO services in each of its primary markets and achieve maximum profitability and growth. Skills: To be successful in the role, you should meet the following requirements: University degree is a must. Outstanding project and programme management experience which includes communications capabilities, decision-making and problem-solving skills, lateral thinking, analytical and interpersonal skills. Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. Proven experience of positive, challenging interactions with Senior Executives across the business. Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group. Change agent with a proven ability of implementing large-scale organizational, procedural, technology, and people-related change programmes. Proven ability to articulate complex issues concisely and in simple language to recognize the global remit of this role. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions. Experience of delivering large-scale change programs within a Technology organization, with Infrastructure experience. High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously across CLIENT. Experience of leading and managing teams with a proven track record of working with diverse, cross-functional teams that are located regionally and worldwide. Experience of driving continuous improvement.

Project Manager - IT Infrastructure

Job Title: Customer Service/Technical Support Advisor: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding the client's product or services. Customer Care Opportunities: Our Customer Care teams are responsible for providing exceptional customer experiences via various channels – this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers. Technical Support Opportunities: Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mind-set and a passion for technology, then this could be the job for you!

Customer Service/ Technical Support Advisor

Job Title: Customer Service: We are currently seeking a dedicated and customer-oriented individual to join our team in the role of Customer Service. In this position, you will be responsible for providing the best customer service experience for every client, both in-person and over the phone. If you love communicating with people, have a commitment to helping and advising customers, and possess excellent English and MS Office skills, we encourage you to apply. Requirements: - Love communicating with people. - Provide the best customer service experience for every client. - Commitment to help, advise, and answer inquiries of customers both walk-in and on the phone. - Excellent English language skills. - Proficient in MS Office applications.

Customer Service

Job Description Overview of the Role: Responsibilities: Sales Volume: Achieve and maintain company-prescribed sales standards for your area of operation, enhancing the company and brand image. Customer Satisfaction: Meet or exceed Customer Satisfaction Index (CSI) and Net Promoter Score (NPS) objectives to ensure maximum customer satisfaction and repeat sales. Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems, achieving or exceeding the target number of prospects logged to meet company business objectives. Cash and Credit Control: Ensure adherence to company procedures when handling cash and credit customers to safeguard cash and minimize the risk of loss. Improvement and Upgrading: Continually improve and update your knowledge, including product range, features, automotive industry trends, technical developments, and selling techniques, enhancing your performance. Required Skills for Success: 2 years of sales experience, with a preference for an automotive sales background. Upselling skills and the ability to create value from new products. Exceptional written and spoken communication skills. Strong negotiation skills, with a clear ability to influence customer choices.

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