Sales Associate

Job Title: Sales Associate

Description:
- Greet customers, offer assistance, and serve them to ensure their needs are met in a timely manner and in compliance with quality and customer service standards.
- Arrange and replenish shop shelves continuously, keeping the shop floor and shelves clean and tidy in alignment with the brand's image and coordination standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives, and following up on customers' requests.
- For Multimedia: Inform the Department Manager of unavailable and nonperforming products.
- For Multimedia: Merchandize products under the appropriate sections based on sales trends, release date, and Department Manager recommendations.
- For Multimedia: Up-sell and cross-sell products and services to reach hourly and daily sales targets.
- Ensure a smooth and efficient receiving process for items/shipments and accurate stock keeping, preventing security risks and thefts by performing physical and electronic inventory as required. Report broken alarms, incidents, and suspicious activities.
- Handle cash register and transactions with customers in an effective and accurate manner.
- For Fashion: Take accurate measurements for any needed alterations, assign prices according to the set price list (when applicable), and coordinate needed alterations.

Qualifications:
- High School Degree.
- Fluency in English.
- Proficiency in MS Office.
- Skills specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneurial, and responsible.
- Sports Goods retail: Active participation in at least one sporting activity.
- Planning and Organizing: level 1.
- Self-Development: level 2.
- Communication Skills: level 2.
- Cultural Awareness: level 1.
- Customer Focus: level 1.
- Initiative: level 2.
- Teamwork: level 2.

Organization: Urban Outfitters

Primary Location: United Arab Emirates-Dubai Hills

Schedule: Part-time

Unposting Date: Ongoing