Restaurant Supervisor (Male)

Job Opportunity: Restaurant Supervisor

Company: Al Toobi New Enterprises

Location: 1st Floor, OYO 109 Al Thabit Modern Hotel Apartment, Al Mouj Street, Muscat

How to Apply
Visit our office during the designated hours (Monday to Wednesday, 11:00 am to 1:00 pm) and ask for Mr. Shobit.

Requirements:
- Proven experience as an Operations Supervisor in the hospitality industry.
- Strong leadership and communication skills.
- Attention to detail and a passion for excellent guest service.
- Knowledge of food handling and sanitation standards.
- Ability to remain calm and focused during busy periods or emergencies.
- Flexible schedule, including evenings and weekends.

Duties and Responsibilities:

FOH Operations:
- Lead by example and ensure high-quality guest service is consistently delivered.
- Handle guest complaints promptly and professionally.
- Create and maintain a welcoming atmosphere.
- Monitor beverage service and ensure standards are met.
- Supervise the floor during meal periods to ensure all service standards are met.

BOH Operations:
- Check for food quality and quantity during line checks.
- Ensure all food is served according to recipe and at the proper temperature.
- Monitor and manage ticket times.
- Demonstrate and ensure proper food handling and sanitation standards.
- Ensure daily cleaning and maintenance is completed.

Employee Supervision:
- Deliver effective training sessions at the beginning of each shift.
- Direct and hold staff accountable for results during the shift.
- Maintain FOH/BOH balance and assist when needed.

Cash Handling, Safety, and Administration:
- Perform all opening/closing responsibilities accurately and timely.
- Follow proper cash handling/drop procedures.
- Document guest and employee incidents accurately and completely.
- Ensure employees are clocked in for appropriate times.