FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the UAE and Europe are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage. ▶️ An Equal Opportunity Employer The FIVE Tribe represents over 70 nationalities across its over 2000 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 8th on the Great Workplaces in the UAE 2024 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity

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Job Title: Digital Marketing Manager Roles &amp; Responsibilities What We're Looking For: - A Bachelor's or Master's degree in Marketing or a related field is preferred. - Proven track record in Digital Marketing in the Hospitality Industry with nightlife experience. - Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. - Proactive Nature coupled with a meticulous Eye for Detail ensures every aspect of the Operation is perfectly curated. - Proficient in Marketing Research and Statistical Analysis. - Ability to identify Target Audiences and devise Digital Campaigns that engage, inform, and motivate. - Demonstrated experience leading and managing SEO/SEM, Marketing Databases, Emails, Social Media, or Display Advertising Campaigns. - Competent in A/B Testing and Multivariate Experiments. - Working knowledge of Ad-serving tools. - Skilled in optimizing Landing Pages and User Funnels. - Thorough knowledge of Website and Marketing Analytics Tools such as Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, and others. - Expertise in setting up and optimizing PPC Campaigns on all major search engines. - Knowledge of HTML, CSS, and JavaScript development and constraints. - Familiarity with Google Ads and Meta Ads. - Next-Level Organizational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights. - Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments. - Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders. - A hands-on attitude, fueled by a Can-Do! Spirit. Key Responsibilities: - Orchestrates and implements all Digital Marketing Campaigns, encompassing Web, SEO/SEM, Database Marketing, Email, Social Media, and Display Advertising. - Crafts, constructs, and maintains FIVE's industry-leading Websites with Engaging Content, ensuring a compelling online presence that reflects our sensational offerings. - Engages in creative Brainstorming Sessions to develop innovative Growth Strategies, elevating our digital marketing. - Strategizes, executes, and evaluates Experiments and Conversion Tests, pushing boundaries to achieve remarkable outcomes. - Applies strong Analytical Acumen to assess the End-to-end Customer Journey across various channels, identifying bespoke Conversion Points and enhancing User Funnels for outstanding performance. - Partners with Agencies and Vendors, fostering synergistic and seamless relationships. - Evaluates emerging technologies to remain at the forefront of Digital Innovation and provides insightful Thought Leadership to guide strategic adoption. - Analyzes and Reports on the Performance of Digital Marketing Initiatives, evaluating against ROI and KPIs, to ensure that our efforts consistently deliver exceptional results. - Discovers Trends and Insights, leveraging them to Optimize Expenditure and Enhance Performance. - Collaborates seamlessly with Marketing and Public Relations, Creative, and other Internal Teams to curate FIVE-Styled landing pages, optimizing the User Experience. - Contributes to the behind-the-scenes 'Vibe at FIVE' and champions our FIVE Tribe's Commitment to Excellence. - Delivers Exciting Announcements and Spearheads Initiatives that make FIVE's Digital Footprint Stronger.

Digital Marketing Manager

Job Title: VIP Waiter/Waitress The Candidate A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a VIP Waiter/Waitress will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! What We’re Looking For - Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter/Waitress is a plus. - Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour. - Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. - A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. - An elevated and energetic Conversationalist, engaging Guests with lively discussions. - A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection. - Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders. - Finds creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE. - Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. - ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. - Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus). - A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit. Key Responsibilities - Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational. - Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service. - Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered. - Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients. - Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times. - Ensures a Seamless Dining Experience for VIP Guests, Anticipating their Needs, and Fulfilling Special Requests. - Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint. - Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department. - Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures. - Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service. - Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere. - Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures. - Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth. - Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas. - Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries. - Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills. - Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes. - Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.

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