Employee Relations Officer

Job Description: Employee Relations Specialist

Job Summary:

As an Employee Relations Specialist, your role is to execute employee relations tasks in accordance with company policies and procedures while fostering positive relationships with employees. Your aim is to promote employee satisfaction through fair and transparent people practices. This includes addressing employee queries, maintaining employee records, and ensuring HR transactions are carried out efficiently and with precision.

Job Responsibilities 1:

Promote customer-centric services, fair people practices, and transparent communication.

Contribute ideas to improve day-to-day operations.

Adhere to attendance protocols.

Provide comprehensive support for employee inquiries.

Maintain and organize employee files and documents.

Stay up-to-date with policy changes.

Administer HR services accurately and promptly, ensuring high-quality standards.

Job Responsibilities 2:

Execute various HR transactions, including but not limited to:

Onboarding

Offboarding

Leave approvals

Ticketing

Medical insurance

Reimbursements

Personal information updates

Generate business letters

Respond to ASK HR queries

Ensure compliance with HSE&E and QM policies and procedures.

Job Knowledge & Skills:

Strong knowledge of Human Resources.

Practical experience in Employee Relations.

Familiarity with Candidate Management Systems and HR software.

Excellent verbal and written communication.

Leadership abilities.

Capability to work independently and collaboratively.

Proven track record in building effective working relationships.

Adaptability in a changing environment.

Proficiency in project management and organization.

ERP knowledge, especially SAP functional skills.

Job Experience:

Minimum of 3 years of relevant experience.

Competencies:

Collaboration

Accountability

Resilience

Quality

Leadership

Employee Experience and Design Thinking (Level 2)

Data-Driven (Level 2)

SAP ERP Human Resources (Level 2)

People Advocacy (Level 2)

Digital Integration (Level 2)

Education:

Bachelor's Degree in Commerce or Business Administration.

If you meet these qualifications and are committed to ensuring positive employee relations and HR efficiency, we encourage you to apply for this role.