Guest Relations Officer

Millennium Hotels & Resorts

  • United Arab Emirates


  • AED 4000 - AED 6000 per month

Job Type

  • Full-Time

Job Description

Job Description

Guest Relations Officer

Job Overview:

As a Guest Relations Officer, you play a vital role in creating lasting impressions for our guests. From the moment they arrive until their departure, you ensure they have an exceptional and memorable experience.

Key Responsibilities:

- Greet and check-in guests, responding to their requests with exceptional service.
- Take the initiative to provide a personalized experience for each guest.
- Promote hotel facilities proudly, identifying opportunities to enhance a guest's stay through up-selling.


- Minimum of 1 year of experience as a Guest Relations Officer in a 5-star resort in the UAE.
- Multilingual proficiency (Arabic/German/Russian/French) is a plus.
- Prior experience with Opera is mandatory.
- Proven ability to build and maintain strong relationships with all stakeholders.
- Clear communication skills, with a focus on networking.

Employee Benefits:

- Learning programs through our Academies.
- Opportunities for talent development and career growth within the property and globally.
- Ability to contribute to Corporate Social Responsibility activities, such as Planet 21.

Job Openings at Millennium Hotels & Resorts



  • parttime
  • United Arab Emirates

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