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Salary
SAR 8500 - SAR per month
Job Type
Full-Time
Job Description
Professional Job Description:
Position: Customer Relations Representative (Fresh)
We are currently seeking motivated individuals to join our Customer Relations team. As a Customer Relations Representative (Fresh), you will play a crucial role in understanding and fulfilling consumer demands, ensuring timely service and effective solutions. This is an exciting opportunity for high school graduates or fresh graduates to embark on a rewarding career in customer relations.
Responsibilities:
1. Consumer Interaction: Understand and address consumer demands by providing timely service and effective solutions.
2. Information Accuracy: Provide accurate, valid, and complete information using appropriate methods and tools.
3. Query Management: Manage consumer queries and complaints in real-time, offering practical solutions to ensure complete problem resolution.
4. Data Compilation: Maintain a comprehensive customer database, recording detailed information about each interaction.
5. Product Knowledge: Collaborate with the management team to stay updated on product knowledge and be informed of any changes in company policies.
6. Issue Resolution: Troubleshoot and resolve product issues and concerns to enhance customer satisfaction.
Skills - Preferred Candidate:
1. CRM Proficiency: Adept in using customer relationship management (CRM) software to offer the best client services.
2. Education: High school graduate or a fresh graduate.
3. Communication Skills: Proficient in answering phone calls with professional etiquette and a friendly tone.
4. Communication and Presentation: Excellent communication and presentation skills.
5. Time Management: Thorough understanding of setting priorities for tasks to comply with set deadlines and responsibilities.
6. Language Proficiency: Good English language skills.
If you are a dynamic and customer-focused individual eager to begin a career in customer relations, we invite you to be a part of our team. This is an excellent opportunity to develop valuable skills and contribute to the success of our customer relations initiatives.
Job Openings at Mena Business Investment Group
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