Since 1993, as an international non-governmental organization, Acted has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. Acted is active in 40+ countries and implements more than 500 projects a year reaching over 20 million beneficiaries with over 7,000 staff. Acted endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: Acted’s mission is to save lives and support people in meeting their needs in hard to reach areas. Acted develops and implements programs that respond to emergency situations, support rehabilitation projects and accompany the dynamics of development.

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Job Title: Logistics Clerk Job Type: Full-time Job Description: We are seeking a highly organized and detail-oriented individual to join our team as a Logistics Clerk. In this role, you will be responsible for organizing and maintaining records, both physically and digitally, to support a robust audit chain for the logistics department. Daily tasks will involve copying, scanning, and organizing documents on the server according to pre-defined nomenclature. Additionally, you will conduct spot checks on the physical archive for historical projects. Objectives: - Physical/digital archiving, including printing and scanning logistics documents. - Internal logistics spot-checking of procurement folders. Duties and Responsibilities: - Assist the logistics department with administrative tasks such as printing and scanning logistics documents. - Support the logistics team in handling the tender process. - Prepare tender opening folders with all updated offers prior to the tender opening day. - Support in handling the laptop tender inbox, prepare offers, BID Register, and manage questions. - Maintain the Supplier Database for ACTED Syria. - Register 100% of new orders on the Capital Order Form Follow-Up (OFFU) and record the progress of each procurement until the completed file is transferred to Finance for payment. - Perform other duties and tasks as assigned. Key Performance Indicators: - % success rate of daily tasks on time. - % of tasks achieved in a timely manner. - % of reports submitted in a timely manner. - Number of folders prepared. Skills: - Bachelor’s degree in Logistics, Supply Chain, Business, Management, or a related field. - Fluent in English and Arabic (written and spoken). - Good writing and communication skills. - At least 6 months’ work experience with an INGO in an emergency and/or development setting. - Good organizational and prioritization skills. - Good knowledge of Microsoft Office, Microsoft Excel, and Publisher. - Strong interpersonal skills. - Hard-working and self-motivated candidate with demonstrated organizational skills. - Systematic mindset, capable of breaking a large task down into achievable milestones. - Understanding of file-sharing systems and Google online tools. Salary: ACTED proposed monthly salary is 717 JODs. If you are a proactive and organized individual with a background in logistics, we invite you to apply for this position and contribute to the success of our logistics department.

Logistics Clerk

Job Title: Finance Assistant – CCA Unit Job Type: Full-time Job Description: We are currently seeking a highly motivated Finance Assistant to join our Capital, Control, and Accounting (CCA) Unit within the Finance Department at our Regional Office. As a key member of the finance team, you will play a crucial role in managing all cash-related processes of payments’ requests from various areas to the MTAs, working closely with the Senior Finance Controller – CCA Unit. Objectives: - Areas’ Payments’ Requests and MTAs’ Fees - Accountancy - Archiving - Auditors/Compliance Requests Duties and Responsibilities: 1. Payments: - Verify supporting documents in line with ACTED thresholds and procedures, ensuring compliance with project duration and liquidation. - Prepare necessary documents for payment through MTAs. - Maintain proof of payment records. - Prepare MTA’s commission fees payment voucher after cross-checking against the agreed fees. - Update the payment tracker daily. 2. Accounting: - Record entries of all processed payments in associated bank books, adhering to ACTED accountancy standards for uploading into the accounting software. - Maintain high accuracy of accounting codes and allocation. - Ensure monthly submission deadlines are respected. 3. Archiving: - Add payment voucher reference and date as per SAGA. - Stamp payment vouchers with PAID. - Label folders and submit to the Finance Clerk for scanning and physical archiving. 4. Audit: - Validate samples requested by auditors/compliance across accounting records before submission. - Make corrections as requested. 5. Other tasks assigned by the line manager: - Assist other team members when requested. - Assist in monthly cash request preparation when requested. - Undertake any other task assigned by the line manager. Key Performance Indicators: - Timely processing of payments. - Accuracy and deadline adherence in accountancy. - Monthly archiving preparation. - Error-free and deadline-respecting sample provision to auditors. - Monthly preparation of MTAs’ fees. Skills: - Bachelor’s degree in accounting. - Fluent in English and Arabic (written and spoken). - Excellent writing and communication skills. - Minimum 1 year of work experience. - INGO experience in an emergency and/or development setting. - Ability to work under pressure in a high-paced environment. - Good organizational and prioritization skills. - Proficiency in Microsoft Office, Microsoft Excel, and Publisher. - Strong interpersonal skills. - Strong analytical skills. Salary: ACTED proposed monthly salary: 745 JODs. If you are a detail-oriented finance professional with experience in payments, accounting, and auditing, we invite you to apply for this position and contribute to the success of our Finance Department.

Finance Assistant

Job Title: Translation and Dissemination Officer (English-Arabic) Job Type: Full-time Job Description: We are seeking a highly skilled and motivated Translation and Dissemination Officer with expertise in English-Arabic translation to join our dynamic team at REACH. As a key member of our organization, you will be responsible for producing high-quality Arabic translations of existing REACH publications and materials in English, supporting overall communication and dissemination efforts in the Arabic language. This role involves translating technical and non-technical materials, communication-focused briefs, reports, and drafting communications in Arabic. The Translation and Dissemination Officer will work across various thematic areas, contributing to our humanitarian-focused portfolio, market monitoring, resilience, and early recovery. Objectives: - Enhance understanding, accessibility, and effective dissemination of REACH-branded communications and research outputs to Arabic audiences. - Contribute to expanding and strengthening REACH’s engagement with key local and regional stakeholders. - Promote the uptake of data and findings in decision-making processes. - Support objectives for effective localization, empowerment of grassroots organizations, and accountability to affected populations. - Consolidate internal communication channels with field teams. Duties and Responsibilities: 1. Product Development Activities: - Translate reports, factsheets, situation overviews, and other formal outputs into high-quality Arabic (Fusha) publications. - Ensure quality management and review of other Arabic-language public-facing reports. - Support REACH coordination, unit leaders, and Assessment Officers with interpretation as requested. 2. Communication and Dissemination: - Draft, advise, or validate language for external presentations and communications. - Support internal and external dissemination activities. - Perform monitoring and evaluation on dissemination activities. 3. Harmonization of English/Arabic Terminology: - Set up and maintain an up-to-date REACH Terminology Bank for Arabic. - Follow up on standardization of key reference terminology. 4. Support to Data Collection Processes: - Review and produce back-translation of questionnaires during research design and piloting phases. - Review and translate select respondent-provided responses for the purpose of publishing formal datasets. - Perform other duties and responsibilities as required. 5. Confidentiality and Data Protection: - Maintain strict confidentiality of data and processes. Skills: Qualifications: - Bachelor's degree or equivalent experience in Communications, Arabic language, Linguistics, or a related discipline. Technical Requirements: - Full working proficiency and excellent writing skills in Arabic (C2 level) and English (at least C1). - Previous experience with translation, copyediting, and drafting of high-quality written products in Arabic (Fusha). - Strong skills in Microsoft Office suite including Word, Excel, and PowerPoint. Desirable Technical Qualifications: - Previous experience in a humanitarian or development context is highly desirable. - Knowledge of report production software (i.e., InDesign, Illustrator) is a strong asset. - Knowledge of computer-assisted translation software is an asset. - Working knowledge of Kurdish is a strong asset. - Prior knowledge of the regional context is desirable. Additional Capacities: - Strong communication and interpersonal skills. - Good organizational and prioritization skills. - Ability to think creatively in terms of process development and optimization. - Flexibility and adaptability to ever-changing needs and responsibilities. - Ability to work independently and in a team, in a cross-cultural environment. - Attention to detail. - Critical thinking and problem-solving skills. - Willingness to learn. Salary: ACTED proposed monthly salary: 1100 JODs. If you are a talented translator with a passion for effective communication and dissemination in both English and Arabic, we encourage you to apply for this position and contribute to our mission at REACH.

Translation and Dissemination Officer

Job Title: Database Assistant Job Type: Full-time Job Description: We are currently seeking a skilled and detail-oriented Database Assistant to join our team at REACH. The Database Assistant will be responsible for providing Information Management (IM) and database support to REACH projects in Syria and Yemen. This role involves technical assistance on hardware and software-related issues, data cleaning and analysis, building Xls Forms, and providing support for any IT technical issues. The Database Assistant will also be responsible for writing Standard Operating Procedures (SOPs) and training materials related to the IM/Database Department. Objectives, Duties, and Responsibilities: 1. Technical Support: - Provide technical assistance to staff and customers on hardware and software-related issues. - Maintain open communication and positive working relationships with staff. - Administer and maintain backed-up copies of servers and client PCs data to prevent accidental loss. - Ensure the highest network day-to-day availability and good performance of the IT network and communications. - Understand and follow appropriate IT procedures, and support user awareness of IT systems and procedures. 2. Data Management: - Provide support in monitoring, cleaning, and analysing incoming data. - Test and perform quality assurance for forms to ensure optimal performance. - Support field staff during the data collection process. - Build and create Xls Kobo forms from scratch. - Assist other staff in learning data cleaning and visualization techniques. - Filter data and check duplicates using formulas. - Check the correctness of incoming data from field teams and enumerators. 3. Documentation and Training: - Write Standard Operating Procedures (SOPs) for the IM/Database Department. - Develop training materials for IM and database-related processes. 4. Data Visualization: - Visualize data using interactive Dashboards (Power BI). Skills: Qualifications: - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Fluent in English and Arabic (written and spoken). - Knowledge of computer systems and software. - Familiarity with hardware and software installation. - Excellent problem-solving and troubleshooting skills. - Strong communication and customer service skills. - Able to work independently and as part of a team. - Able to learn quickly and adapt to changing technology. Salary: ACTED proposed salary: 745 JODs. If you are a proactive and technically skilled individual with a passion for data management and information technology, we invite you to apply for this exciting opportunity at REACH.

Database Assistant

Job Title: WOS WASH Cluster (Co-)Coordinator Job Type: Full-time Job Description: We are seeking a highly motivated and experienced professional to join our team as the WOS WASH Cluster (Co-)Coordinator. This role is crucial for ensuring a coherent and effective response to WASH needs in the designated area. The (Co-)Coordinator will work closely with key stakeholders, including communities, authorities, cluster institutions, INGOs, and UN agencies, to lead a strategic collective response. This position requires coordination with UN OCHA, cluster lead agency UNICEF, and other country cluster coordinators. Objectives: 1. Ensure a coherent and effective WOS WASH Cluster response by mobilizing cluster partners strategically. 2. Promote best practices and relevant standards, emphasizing Do-No-Harm principles. Duties and Responsibilities: 1. Cluster Coordination: - Assume overall responsibility for co-leadership of the WOS WASH Cluster. - Work closely with key members, government entities, OCHA, UNICEF, and all other cluster members. - Secure commitments from humanitarian actors supporting the cluster response. - Lead needs assessments and harmonize response activities, preventing overlap and duplication. - Ensure clear communication between the field and the national cluster. - Contribute to OCHA sitreps and coordination meetings. - Represent the WOS WASH Cluster in relevant external meetings. - Prioritize and include the WOS WASH Cluster in multi-sector assessments and reports. - Track and monitor fundraising for WOS WASH Cluster interventions. 2. Capacity Building: - Conduct capacity mapping of all current and potential WOS WASH Cluster actors. - Promote and support training of humanitarian personnel and capacity building of partners. - Identify learning and training opportunities for cluster members. - Ensure awareness of relevant policy guidelines, technical standards, and commitments. - Promote protection main-streaming and adherence to Do-No-Harm principles. - Facilitate capacity building for Acted program staff. Key Performance Indicators: - Regular cluster meetings conducted. - Cluster response plan developed. - Number of cluster-specific needs assessments conducted. - Tools/products developed to support cluster members and/or information management. - Cluster-specific reports/information products produced. - Contributions to OCHA sitreps. - OCHA coordination meetings attended. - Funding commitments secured for the cluster response. - Increased participation of new members in the cluster. Qualifications: - Bachelor’s degree in civil, environmental and/or water engineering, environmental studies, public health, social sciences, or related field. - Fluent in English (written and spoken); Arabic fluency is an advantage. - At least 5 years of experience in humanitarian project field implementation. - At least 3 years of experience in WASH-related activities. - Previous experience in cluster coordination is highly desirable. - Familiarity with the information management cycle and tools (e.g., 4Ws) is desirable. - Strong team player with coordination and external representation experience. - Familiarity with the IASC and cluster system, humanitarian system, and donor requirements. - Organizational and planning skills. - Ability to work in a multi-cultural environment. Salary: ACTED's proposed monthly salary: 2549 JODs. If you are passionate about humanitarian work, experienced in WASH coordination, and possess strong coordination skills, we encourage you to apply for this impactful position. Join us in making a difference in WASH responses for affected populations.

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