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Qualifications: To qualify for this role, you MUST have: - Good command of English. - Access to a car and a valid UAE driving license (Preferred, not mandatory). - Sharp observation skills. - Excellent communication and writing skills. Responsibilities: - Pose as a real customer and evaluate staff performance and overall experiences. - Complete the evaluation within the specified timeframe. - Submit detailed reports online.

Customer Service Evaluator

Job Opportunity: Customer Service Representative - Ensure patients are greeted and attended to in an efficient, courteous, and responsive manner at all times. - Attend reception calls both internal and external. - Maintain a well-organized and staffed reception area. - Represent the group professionally in interactions with patients and colleagues. - Check patient eligibility, insurance details, input information, and book appointments. - Handle cashiering duties. - Complete daily reports and other administrative tasks. Qualifications: - Excellent verbal and written communication skills in both Arabic and English are essential. - Customer service-oriented behavior. - Professional demeanor and appearance. - Proven work experience as a receptionist/front office representative or similar role. - Experience in the medical/dental field is an advantage. - Proficiency in Microsoft Office suite. - Computer literate, well-organized, and attention to detail.

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