Established on June 12th, 2006, Now CMC established many Branch’s in Emarits of UAE, Abu Dhabi, Dubai, Sharjah Canadian Medical Center brings to the community of Abu Dhabi and the Emirates, as a whole, the best in professional medical expertise and technological development, providing a quality health service based on international requirements and standards. Our center is equipped with state-of-the-art equipment and is supported by personal compassionate attention, the skilled and experienced clinical team of physicians, technicians, assistants, and nurse clinicians to provide the timeliest, accurate, and most effective medical diagnosis and treatment. Coupling its state-of-the-art equipment and experienced physicians with virtually every medical expertise, treatment, and diagnosis tool, CMC minimizes the need to travel overseas to receive treatments and take full responsibility in fulfilling their performance as per clients’ satisfaction. Over long years of experience and a dedicated professional team, we at the Canadian Medical Center, are strongly moving forward in becoming one of the top health services providers in the health industry in UAE.

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Job Opportunity: OPD Reception Services Manager Job Description: As the OPD Reception Services Manager at Lothan's Hospital, you will be a key player in ensuring a seamless and exceptional patient experience. Your responsibilities include: - Leading and overseeing OPD reception services, streamlining patient registration, insurance validation, and financial clearance with precision. - Infusing empathy into customer interactions to enhance the overall patient experience. - Implementing best practices to optimize workflows, establishing a benchmark of operational excellence from the initial touchpoint of care. - Guiding the team to exceed targets, fostering collaboration, and mentoring growth. - Prioritizing patient-cantered compassionate care and empathetic communication. - Addressing complex issues with data-driven solutions for continuous improvement. - Skilfully managing disputes with professionalism, ensuring positive outcomes. - Proficiently using software and databases, staying adaptable in a dynamic environment. - Approaching challenges optimistically, displaying integrity and professionalism. - Maintaining regulatory compliance and a high level of professionalism in a dynamic healthcare setting. - Skilled in preparing documents with precision and attention to detail, ensuring clear, organized, and visually appealing content. - Providing constructive feedback and coaching to team members to enhance their skills and performance. Skills: - Language Skills: Expertise in written and spoken Arabic and English. - Leadership &amp; Team Management: Guide the team to exceed targets, foster collaboration, and mentor growth. - Patient-Centric Approach: Prioritize patient-cantered compassionate care and empathetic communication. - Analytical Decision-Making &amp; Problem Solving: Address complex issues with data-driven solutions for continuous improvement. - Conflict Resolution &amp; Diplomacy: Skilfully manage disputes with professionalism, ensuring positive outcomes. - Adaptive Tech Skills: Proficiently use software and databases, staying adaptable in a dynamic environment. - Positive Attitude &amp; Professionalism: Approach challenges optimistically, displaying integrity and professionalism. - Flexibility &amp; Adaptability: Maintain regulatory compliance and a high level of professionalism in a dynamic healthcare setting. - Reporting and Documentation: Skilled in preparing documents with precision and attention to detail. Capable of organizing, formatting, and presenting content effectively. How to Apply: If you are a dynamic leader with a passion for optimizing patient experiences in a healthcare setting, we invite you to apply for this exciting opportunity.

Customer Service Supervisor

Job Opportunity: Call Center Agent (Medical) Job Description: As a Call Center Agent (Medical), you will play a crucial role in providing accurate and relevant medical advice to customers. Your responsibilities include: - Handling incoming calls from customers, addressing inquiries, and providing medical advice. - Referring callers to appropriate medical professionals if necessary. - Maintaining up-to-date knowledge of medications and medical conditions. - Conducting follow-up calls with customers as required. - Receiving and handling customer orders through phone calls. - Entering customer information into the system. - Performing online payment tasks. - Receiving, handling, tracking, and closing customer inquiries. - Managing customer complaints and feedback through various communication channels, escalating when necessary. - Handling insurance-related tasks, including receiving claims, proceeding with approvals, and forwarding them to pharmacists. - Conducting medical consultancy and responding to customer inquiries. Skills: - Education: Bachelor's Degree in a relevant field. - Experience: Medical Call Center experience is a plus. - Language: Bilingual. If you are a dedicated professional with a background in medical call center services and possess excellent communication skills, we invite you to apply for this rewarding opportunity. We are an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply. About Us : Canadian Medical Center is one of the best healthcare providers in GCC . luxurious and polyvalent environment fitted with cutting-edge technology in healthcare services . Only Expert people are here to serve you ...

Call Center

Job Opportunity: Medical Office Coordinator Job Description: As a Medical Office Coordinator, you will be responsible for coordinating the daily administration of doctors, staff, visitors, and patients. Your duties will include performing basic clerical tasks, ensuring a welcoming and calm environment, and maintaining the organization of the medical office. A compassionate attitude towards patients and their families is essential. Responsibilities: - Coordinate the daily administration of doctors, staff, visitors, and patients. - Perform basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. - Maintain the organization of the medical office to create a welcoming, calm, and quiet environment for patients and their families. - Ensure adherence to quality, safety, and infection control standards. - Utilize planning and scheduling techniques to optimize office operations. - Prepare and maintain patient records. - Demonstrate excellent computer skills, including word processing and data entry. - Interact and communicate effectively with people over the telephone, particularly in stressful situations. - Develop and maintain filing systems. - Have knowledge of medical billing procedures. - Familiarity with the nature and provisions of alternative health insurance plans. - Exhibit receptionist skills. - Possess excellent interpersonal skills. Skills: Education and Experience: - Bachelor's University Degree in any field or Diploma holder. - 1 to 2 years of experience in a similar position. Job-Specific/Technical Skills: - Ability to maintain quality, safety, and/or infection control standards. - Knowledge of planning and scheduling techniques. - Skill in preparing and maintaining patient records. - Excellent computer skills, including word processing and data entry. - Ability to interact and communicate with people over the telephone, often in stressful situations. - Ability to develop and maintain filing systems. - Knowledge of medical billing procedures. - Knowledge of the nature and provisions of alternative health insurance plans. - Receptionist skills. - Excellent interpersonal skills. If you are a detail-oriented professional with a compassionate approach to patient care and possess the required skills, we encourage you to apply for this position. We are an equal opportunity employer, and we welcome applications from individuals of all backgrounds. About Us Canadian Medical Center is one of the best healthcare providers in GCC . luxurious and polyvalent environment fitted with cutting-edge technology in healthcare services . Only Expert people are here to serve you

Receptionist

Job Opportunity: Call Center Supervisor Job Description: As a Call Center Supervisor, you will play a crucial role in enhancing customer experience and optimizing call center processes. Collaborating with various departments, your responsibilities will include: - Contributing to the development and implementation of strategies to enhance customer experience. - Fostering a positive and motivating work environment, promoting teamwork, and recognizing outstanding performance within the team. - Analyzing call center data and providing valuable feedback to enhance agent performance and optimize team productivity. - Working alongside other departments to develop and deploy initiatives that optimize call center efficiency and enhance customer satisfaction levels. - Utilizing call center analytics to offer targeted feedback and continuous improvement opportunities for agents and the entire team. - Fostering interdepartmental cooperation to create and implement innovative solutions that enhance call center productivity and customer happiness. - Coordinating with various stakeholders to devise and execute plans aligning call center operations with broader organizational goals. Skills and Qualifications: - Bachelor's degree in Business Management or a relevant field. - Proven experience as a call center supervisor or in a similar supervisory position. - Essential experience in customer service. - Proficient in English and Arabic; additional languages are a definite plus. - Working knowledge of MS Office. - Outstanding communication and negotiation abilities. - Results-oriented approach. - Excellent organizational and leadership skills. Additional Skills: - Experience in conducting regular performance evaluations and providing constructive feedback to team members, supporting their professional development and growth. - Proven track record of analyzing call center metrics and trends, enabling data-driven strategies for process improvement and customer satisfaction. - Demonstrated ability to effectively manage time and multitask, facilitating smooth call center operations and meeting set performance goals. - Skilled in leading and motivating call center agents, ensuring their productivity and success through excellent communication. - Adept at utilizing call center software and technology to track metrics and provide data-driven reports for management assessment. - Demonstrated ability to conduct performance evaluations, offering valuable insights to boost the skills and performance of call center agents. - Well-versed in multitasking and time management, driving successful call center operations and meeting performance benchmarks. If you are results-oriented, possess excellent leadership skills, and have a proven track record in call center management, we invite you to apply for this exciting opportunity.

Call Center Supervisor

Job Opportunity: Nurse Educator Job Description: As a Nurse Educator, you will play a crucial role in shaping the next generation of healthcare professionals. Your responsibilities will include: - Creating lesson plans that achieve predefined learning goals. - Conducting classroom-based courses through engaging lectures and discussions. - Demonstrating techniques and best practices for students. - Overseeing clinical practice components of nurse education and training programs. - Grading papers, assignments, and exams. - Collaborating in the development of a curriculum for nurse training programs in coordination with other faculty or directors of nursing. - Documenting student attendance, participation, and performance. - Staying updated on the latest advances in medicine and changes to best practice standards for patient care. - Assisting in the development of high-quality dashboards and reports. - Identifying and addressing problems in the application area, as well as collaborating with other teams. - Maintaining and contributing to the quality and standards of nursing education by planning, developing, coordinating, and evaluating all theory and clinical programs. - Executing system changes to fulfill quality requirements and collaborating with quality department leadership on training. Skills: - Extensive knowledge of nursing related to the material presented. - Demonstrated communication skills to explain complex medical and scientific concepts clearly and provide written feedback on student assignments. - High-level interpersonal skills to give constructive feedback and serve as trusted advisors for students. - Creative problem-solving ability to address issues related to student performance or curriculum delivery obstacles. - Well-developed interpersonal skills to engage and inspire students. Qualifications: - Bachelor's degree in Nursing. - Proven experience in a similar role. - Valid nursing license. If you are a passionate and experienced Nurse Educator, dedicated to fostering the growth and development of future healthcare professionals, we invite you to apply for this exciting opportunity.

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