![H H Investment And Development.png](/_next/image?url=%2Fimages%2Flogo-cir.png&w=640&q=75)
Salary
AED 5000 - AED 5500 per month
Job Type
Full-Time
Job Description
Job Title: Customer Service/Technical Support - Czech
Essential Functions/Core Responsibilities:
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work, including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document, and retrieve information in the call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
Job Openings at H H Investment And Development
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Customer Service/Technical Support Advisor - French
- fulltime
- United Arab Emirates
Posted
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Posted
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Posted
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