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night auditor

MOVENPICK

  • Bahrain

Salary

  • BHD 600 - BHD per month

Job Type

  • Full-Time

Job Description

Job Title: Night Auditor

Company: Movenpick Hotel Bahrain

Location: Bahrain

Job Type: Full-time

Job Description:
Join the award-winning five-star Movenpick Hotel Bahrain's Front Office team as a Night Auditor! As a Night Auditor, you will play a crucial role in the hotel's overnight operations, ensuring a warm welcome for late arrival guests and a smooth departure for early risers. The role involves end-of-day auditing, reporting, and balancing for all hotel departments.

Key Responsibilities:
1. Welcome late arrival and bid farewell to early departure guests.
2. Ensure smooth overnight hotel operations, prioritizing guest satisfaction and property safety.
3. Take initiative in fostering positive and productive interactions with customers.
4. Actively address and resolve customer complaints and challenges.
5. Perform daily reconciliation of the hotel's trading, audit completion, report preparation, and paperwork collation for departures.
6. Prepare and distribute relevant reports to departments.
7. Manage and confirm reservation details for in-house guests, ensuring accuracy.
8. Provide efficient guest registration and departure services.
9. Serve overnight room service, including dish preparation.
10. Maximize guest satisfaction and ensure property safety and security.

Qualifications:
- Night owl with a preference for working alone.
- Exceptional customer service and communication skills.
- Strong time management skills, ability to work autonomously.
- Hands-on team player with a can-do attitude.
- Proactive in establishing rapport and initiating contact.
- Willingness to take ownership and initiative in various tasks.
- Understanding of finance and accounting practices.
- Ability to coordinate multiple tasks with attention to detail.
- Knowledge of Opera PMS is a bonus.
- Availability to work from 11:00 pm to 7:00 am, including weekdays, weekends, and public holidays.



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