cummunity Manager - Fintech App

Professional Recruitment

  • Saudi Arabia


  • SAR 18000 - SAR per month

Job Type

  • Full-Time

Job Description

Job Description: Community Manager (Fintech)


1. Engagement: Engage with users, investors, and enthusiasts on various online community platforms, including social media, forums, and chat groups.

2. Moderation: Monitor and moderate community discussions, ensuring adherence to guidelines and values while fostering a positive and respectful environment.

3. Strategies: Develop and implement community engagement strategies to increase participation and drive user acquisition.

4. Collaboration: Collaborate with the marketing team to plan and execute community-focused campaigns and initiatives.

5. Customer Support: Respond promptly to user inquiries, providing accurate and helpful information.

6. Feedback and Reporting: Identify and report user feedback, suggestions, issues, and trends to relevant internal teams for continuous improvement.

7. Content Development: Assist with the development of user education materials, tutorials, and FAQs to enhance user experience.



- Bachelor's degree in marketing, communications, or a related field.
- Proven experience in community management, preferably in the fintech industry.
- Excellent written and verbal communication skills.
- Strong knowledge of social media platforms, forums, and online community management tools.
- Energetic and enthusiastic individual with a passion for fintech.
- Creative thinking and ability to generate innovative ideas to increase community engagement.
- Detail-oriented with excellent problem-solving and analytical skills.
- Self-motivated with the ability to work independently and collaboratively in a fast-paced environment.

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