Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million ride-hailing and delivery Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. In 2019, Careem was acquired by Uber Technologies, Inc. In April 2023 we welcomed the global technology investor e&amp; (formerly Etisalat) as a partner, following their investment in the Careem Everything App.

223.png

Job Opportunity: Site Reliability Engineer II Company: Careem Location: Amman, Jordan Careem, a leading technology platform in the Middle East, is actively seeking a Site Reliability Engineer II to join its innovative team in Amman, Jordan. Careem is dedicated to simplifying and improving the lives of people by building an exceptional organization that inspires. With a powerful purpose and a presence in over 70 cities across 10 countries, Careem is shaping the future of the greater Middle East. About the Team: As part of the CareemNextGen Team, the program focuses on fostering the growth of a new joint Engineering team. The mission is to instill clean coding practices, SOLID principles, and the design of reliable systems. This initiative aims to train new Engineers to establish foundations of Engineering excellence with high standards. The program spans all areas of Careem tech, including Cyber Security, Data, Infrastructure, Backend, Frontend, and Mobile. Join this team for an accelerated learning path, exposure to exciting projects, and access to advanced technologies. Key Responsibilities: 1. Maintain features and systems with a focus on code quality, maintainability, readability, and testing. 2. Support the Infrastructure team in seamless on-boarding for engineers. 3. Design, write, and review application code in Java, Python, GO, and various frameworks. 4. Collaborate with cross-functional teams to solve interesting and challenging problems across the platform. 5. Be a valued member of an autonomous, cross-functional agile team. Qualifications: - Bachelor's degree in Computer Science, Engineering, or related field, or equivalent training/experience. - 2-4 years of experience in building and owning tools for medium to large engineering teams. - Expert Knowledge in Developing and debugging in Java, Go, Python, Bash. - Experience with terraform and Cloud Formation. - Experience with other programming languages is a plus. - Building systems, dashboards, and metrics for a data-driven approach to problem resolution. - Experience with AWS and/or other cloud providers is a plus. - Unquenchable thirst for learning new things. - Obsession with keeping costs low while building solutions. - Experience with Kubernetes is a plus. What You'll Receive: - Opportunity to work and learn from inspiring colleagues. - Purposeful organization dedicated to creating impact in a region with untapped potential. - Flexibility to work in a hybrid style with a mix of office and remote work. - Access to healthcare benefits and fitness reimbursements. If you are passionate about automation, tooling, and frameworks, and ready to contribute to maintaining large-scale distributed systems, Careem invites you to apply. Join Careem's community, where you can learn, grow, and make a positive impact in the region.

Site Reliability Engineer II

Job Opportunity: Partner Support &amp; Comms Agent Company:Careem Location: Amman, Jordan Careem, a leading technology platform in the Middle East, is seeking a Partner Support &amp; Comms Agent to join their team in Amman, Jordan. Careem is on a mission to build the Everything App, simplifying and improving the lives of people in the greater Middle East region. With operations in over 70 cities across 10 countries, Careem has created earnings for over 2.5 million Captains and simplified the lives of over 50 million customers. About the Role: As a Partner Support Agent, you will play a crucial role in providing assistance and support to Careem's partners. Your responsibilities will include responding to partner inquiries, assisting in the design and launch of partner announcements, managing catalog requests, and ensuring clarity and consistency in partner communications. Key Responsibilities: 1. Partner Requests: Responding to partner inquiries and requests through various channels such as WhatsApp, Freshdesk, and Email. 2. Announcement Support: Assisting in the design and launch of partner announcements, ensuring partners are well-informed about updates and changes. 3. Catalog Requests: Creating Jira tickets for catalog requests to initiate the process and track progress. 4. Follow-Up: Proactively following up on pending tasks and requests to ensure timely resolution. 5. Content Creation: Writing content for general communication messages, ensuring clarity and consistency in partner communications. Requirements: - Fluent in written and spoken English. - Attention to detail. - Proactive approach to partner support. - Knowledge and experience in Photoshop and photo editing tools is a plus. - Proficiency in using Microsoft Office. What you'll receive: - Opportunity to work and learn from a community of inspiring colleagues. - Put your passion to work in a purposeful organization dedicated to creating impact in a region with untapped potential. - Explore new opportunities to learn and grow every day. - Enjoy the flexibility of a hybrid work style with a mix of office and remote work. - Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes. If you have excellent communication skills, attention to detail, and a proactive approach to support, Careem invites you to apply for the Partner Support &amp; Comms Agent role. Join the Careem community and contribute to simplifying and improving lives in the Middle East.

Partner Support & Comms Agent

Job Description: Martech Manager Location: Dubai, United Arab Emirates Company: Careem About the CRM &amp; Martech Team: The Careem CRM &amp; Martech team is focused on providing the right communication to the right customers at the right time. As a key part of the growth lever, they enable teams to plan and deliver impactful campaigns, fostering a nurturing and challenging environment for ambitious goals. What You'll Do: As a Martech Manager, you will play a crucial role in supporting Careem businesses to deliver impactful campaigns through personalization, automation, and content enrichment. Here's what you'll be responsible for: 1. Optimize Outbound Marketing Channels: - Optimize the performance of outbound marketing channels, including Push, WhatsApp, Email, etc. 2. Experimentation and Scaling: - Manage an experimentation roadmap to test and scale new features/constructs for increasing the impact of CRM initiatives. 3. Gamification and API Integration: - Support in driving the usage of gamification constructs across CRM channels. - Lead Martech projects requiring API integration with external technology partners and in-house platforms. 4. Analytics and Automation: - Collaborate with the data team to set up a data pipeline to track content performance across all CRM channels. - Lead initiatives on CRM Analytics to monitor the health of CRM channels and provide recommendations. - Leverage automation to reduce manual intervention and optimize content operations. 5. Collaboration and Support: - Collaborate with engineering and product teams to ensure events and customer attributes are accurately configured. - Support the CRM team in setting up complex campaigns and troubleshooting campaign issues. What You'll Need: - 2-5 years of experience in a similar role. - Exposure to CRM platforms like Braze, Moengage, Clevertap, etc. - Proficiency in email coding (responsive design - HTML, CSS, Shopify Liquid) languages. - Exposure to Python, Javascript, and SQL. - Experience in creating Restful APIs to communicate between internal microservices and external tools. - Familiarity with design tools such as Sketch or Figma (good to have). - Experience in creating dashboards using tools similar to Tableau/Power BI (good to have). What We'll Provide You: Careem offers colleagues the opportunity to make an impact in the region while learning and growing. As a Careem colleague, you will enjoy: - Working and learning from inspiring colleagues. - Putting your passion to work in a purposeful organization. - Exploring new opportunities for learning and growth every day. - Enjoying flexibility with a hybrid work style. - Access to healthcare benefits and fitness reimbursements. Join Careem and contribute to the development of impactful campaigns and strategies in the dynamic Middle East region.

Martech Manager

Job Title: Backend Software Engineer Job Description: As a Backend Software Engineer, you will play a vital role in building highly scalable and robust backend applications and services. Collaborating closely with other engineers, you'll write high-quality, performant, and reliable code while working on defined tasks and bugs independently. Your responsibilities include understanding functional specifications, delivering complete features, and participating in the on-call rotation to resolve incidents within defined SLAs. Additionally, you'll contribute to team agile and engineering practices, fostering their continuous evolution. Roles and Responsibilities: - Collaborate with team engineers to develop highly scalable and robust backend applications and services. - Write high-quality, performant, and reliable code independently. - Independently understand functional specifications and deliver complete features. - Participate in the on-call rotation and resolve incidents within defined SLAs. - Contribute to team agile and engineering practices, driving continuous improvement. Qualifications: - 4+ years of professional software development experience. - Bachelor's Degree in Computer Science or related technical field. - Working experience with at least one modern object-oriented programming language such as Java, C#, C++, Golang, or Kotlin. - Working knowledge of Computer Science fundamentals including object-oriented design, data structures, and algorithms. Preferred Skills &amp; Qualifications: - Master's Degree in Computer Science or related technical field. - Experience with Java Spring, Golang, and Cloud platforms such as Azure, Google Cloud Platform, and AWS. - Experience with container technology including Docker and Kubernetes. - Experience with relational and non-relational database systems. - Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. What We'll Provide You: We offer you the opportunity to drive impact in the region while learning and growing. As a member of our team, you'll: - Work and learn from inspiring colleagues, contributing to a purposeful organization dedicated to creating impact in a region with untapped potential. - Explore new opportunities for learning and growth. - Enjoy flexibility in work arrangements, with a hybrid style of working and remote work options. - Access healthcare benefits and fitness reimbursements for health activities, promoting overall well-being.

Senior Software Engineer I

Job Opportunity: Senior Associate - Account Management Careem, a leading technology platform in the Middle East, is looking for a Senior Associate in Account Management to join their dynamic team in Amman, Jordan. If you are passionate about making a positive impact, simplifying lives, and thrive in a collaborative environment, this could be the opportunity for you. About Careem: Careem aims to build the Everything App for the greater Middle East, providing solutions for transportation, food and grocery delivery, payments, and more. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive. About the Team: As part of the Careem Food team, you will be working with a dynamic and autonomous group of individuals, ranging from Careem veterans to new team members, all united by the values of ownership, ambition, and service to customers, partners, colleagues, and captains. Responsibilities: 1. Key Account Management: Develop strong, long-lasting relationships as the main point of contact, ensuring the engagement and satisfaction of key restaurant partners. 2. Growth: Drive business growth of accounts and improve their commercial and operational performance. 3. Analysis: Analyze data on accounts performance, making decisions backed up by data to enhance the performance of key accounts. 4. Performance Meetings: Conduct monthly merchant performance reviews and formulate plans for the next month based on discussions. 5. Collaboration: Work closely with internal stakeholders in supply, merchant, and customer domains to meet growth objectives. Requirements: - Previous experience in Account Management and Commercial roles. - Excellent attention to detail, people skills, and organizational skills. - Ability to create and maintain relationships. - Strong problem-solving skills and comfort analyzing data. - Experience using Microsoft Office tools and related project/program management applications. What You'll Receive: - Opportunities to drive impact in the region and learn and grow. - Work and learn from inspiring colleagues in a purposeful organization. - Flexibility with a hybrid work style (office and home) and remote work options. - Access to healthcare benefits and fitness reimbursements. If you are a self-starter with a passion for making a difference, Careem invites you to apply. Join a community of like-minded individuals working together to create positive change in the region.

Senior Associate - Account Management

Job Opportunity: Senior Data Analyst I Careem, a leading technology platform in the Middle East, is looking for a Senior Data Analyst I to join their team in Jordan. If you are passionate about simplifying and improving people's lives through technology, this could be the opportunity for you. About Careem: Careem is on a mission to build the Everything App for the greater Middle East, providing solutions for transportation, food and grocery delivery, payments, and more. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive. About the Team: The Careem Analytics team is focused on building and tracking the full lively picture for Careem businesses and experiences. They aim to provide actionable insights, formulate problems, and contribute to solving them. As a Senior Data Analyst, you will be an integral part of this mission, working with top analyst talent in the region. Responsibilities: 1. Act as the first point of contact to answer all business data queries. 2. Develop effective reporting solutions using engineering best practices and various reporting tools. 3. Participate in the continuous improvement of reporting solutions. 4. Drive and support your designated business unit by converting complex data into understandable tables, graphs, and reports. 5. Present appropriate analysis and commentary to technical and non-technical audiences. 6. Provide concrete data-driven insights and help define appropriate key metrics for the business unit. 7. Test and communicate new features to users. 8. Run regular data integrity audits. 9. Devise and evaluate methods for collecting data and gather data about consumers, competitors, and market conditions. Requirements: - 4+ years of demonstrated experience working in an analytical role. - 3+ years of demonstrated experience with business intelligence and visualization tools creating management dashboards. - Strong analytical skills and a passion for working with large sets of data. - Expert at writing SQL queries against large amounts of data. - Self-starter with excellent communication and organizational skills. - Working knowledge of reporting tools such as Tableau, MicroStrategy, or Looker. - Working knowledge in Python, R, Spark, Hive. - Experience in ETL / ELT is a plus. - Experience working with dimensional data, data lakes is a plus. - Experience working with MPP databases like Redshift is a plus. What You'll Receive: - Opportunities to drive impact in the region and learn and grow. - Work and learn from inspiring colleagues in a purposeful organization. - Flexibility with a hybrid work style (office and home) and remote work options. - Access to healthcare benefits and fitness reimbursements. If you are excited about working on a product of massive scale and impact and enjoy learning new technologies, Careem invites you to apply for this position. Join a community of like-minded individuals dedicated to creating a positive impact in the region.

Senior Data Analyst I

Job Opportunity: Senior Product Operations Specialist Careem, a leading technology platform in the Middle East, is looking for a Senior Product Ops Lead to join their team. If you are passionate about simplifying and improving people's lives through technology and have a background in product management and operations, this could be the opportunity for you. About Careem: Careem is on a mission to build the Everything App for the greater Middle East, providing solutions for transportation, food and grocery delivery, payments, and more. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive. About the Team: Careem Plus is Careem’s subscription program that offers members unmatched value for loyalty across services on the Careem app. Careem Plus aims to become the #1 subscription program simplifying everyday life for millions of customers across the MENA region. As a Senior Product Ops Lead, you will collaborate with various teams, provide daily product support, coordinate product and feature releases, and leverage customer/internal feedback for valuable product improvements. Responsibilities: 1. Collaborate with Product, Engineering, QA, Care, and other teams to identify opportunities, provide daily product support, and coordinate product and feature releases. 2. Develop and optimize processes to identify operational gaps, inefficiencies, and potential risks. 3. Support cross-functional initiatives across various areas, including product, ops, engineering, tech support, and marketing. 4. Foster strong relationships with teams and stakeholders to ensure efficient and productive working relationships. 5. Perform deep-dive analysis to evaluate existing feature performance and assess the impact potential of tackling new problems and opportunities. Requirements: - Bachelor's degree in Engineering, Marketing, or a related field. - Minimum 2 years' experience in product operations, product management, or a related role within a technology or consumer-focused company; prior experience with subscription models is a plus. - Familiarity with Agile methodologies and product management tools. - Fluency in English and Arabic. - Strong problem-solving skills and attention to detail. - Collaborative, proactive, and adaptable to fast-paced environments. What You'll Receive: - Opportunities to drive impact in the region and learn and grow. - Work and learn from inspiring colleagues in a purposeful organization. - Flexibility with a hybrid work style (office and home) and remote work options. - Access to healthcare benefits and fitness reimbursements. If you are excited about working on a product with a massive impact and enjoy learning and growing every day, Careem invites you to apply for this position. Join a community of like-minded individuals dedicated to creating a positive impact in the region.

Jobs by Location

Popular Searches

Partner Support & Comms Agent

Careem

Jordan

Job Openings at Careem

Stay Updated

Quick Links

Company

Support