Telesales Officer - Banking

Job Title: Telesales Officer - Banking

Job Summary:
As a Telesales Officer in our banking division, you will play a vital role in engaging potential clients through telephonic conversations. Your primary responsibility will be to understand clients' requirements, effectively communicate the scope and utility of our banking services, and address any queries they may have. Your role is crucial in maintaining our professional reputation while achieving sales targets.

Key Responsibilities:
- Ask relevant questions to understand the clients' requirements accurately.
- Explain the scope and utility of the company's banking services to clients, showcasing the benefits and features.
- Communicate with potential leads via telephone, presenting our banking products and offerings persuasively.
- Resolve clients' queries promptly and professionally to uphold the organization's professional image.
- Follow established scripts while engaging with clients to ensure consistency and effectiveness.

Skills Required:
- Ability to follow scripts effectively to maintain consistency in communication.
- Hands-on expertise in negotiation and sales-related communication activities to persuade potential clients.
- Good soft skills to provide exceptional customer service regularly, ensuring a positive experience for clients.
- Ability to engage with clients and explain the company's banking products using established tactics, effectively conveying value propositions.