Head Waiter

Job Title: Head Waiter

Responsibilities:

- Train and supervise restaurant servers to deliver high standards of service in terms of timeliness, quality, and personalization.
- Supervise the mise-en-place of the assigned station to ensure a smooth service during operations.
- Inspect table layouts in the station, ensuring they meet established standards.
- Check and ensure the serviceability of equipment and furniture.
- Promote food and beverage items to meet restaurant budget targets.
- Accurately take food and beverage orders.
- Provide wine service according to international practices.
- Prepare flambe items, if offered, with showmanship and authenticity.
- Control the inventory of cutlery and service equipment allotted to the station.
- Assign duties, ensuring equity of workload.
- Ensure that staff meets hygiene and discipline standards.
- Maintain a dust-free station.

Requirements and Skills:

- Diploma/degree in the hospitality field is preferred.
- Fluency in both written and spoken English; familiarity with Micros is desirable.
- Previous experience in leadership and supervisory roles is a definite plus.