Receptionist

Job Title: Receptionist

- Greet and welcome visitors with a friendly and professional demeanor, ensuring a positive first impression of the company.
- Answer and direct incoming calls promptly and courteously, providing accurate information and transferring calls to the appropriate department or individual as needed.
- Manage the reception area, including maintaining a tidy and organized workspace, managing visitor sign-in procedures, and ensuring compliance with security protocols.
- Respond to inquiries from clients, guests, and employees, providing assistance, information, or referrals as appropriate.
- Handle incoming and outgoing mail, packages, and deliveries, distributing them to the intended recipients and coordinating courier services as needed.
- Schedule appointments, meetings, and conference room reservations, coordinating with internal stakeholders to ensure availability and logistics are arranged.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents to support the smooth functioning of the office.
- Maintain office supplies inventory, ordering supplies as needed and ensuring adequate stock levels are maintained.
- Coordinate with building security, maintenance, and other service providers to address facility-related issues or requests in a timely manner.
- Assist with special projects or tasks as assigned by management, demonstrating flexibility and willingness to contribute to team efforts.

Qualifications:

- High school diploma or equivalent; additional certification or training in office administration or customer service is a plus.
- Proven experience as a Receptionist or similar role, preferably in a professional office environment.
- Excellent communication and interpersonal skills, with a courteous and professional demeanor.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Ability to handle confidential information with discretion and maintain confidentiality.
- Customer-focused mindset with a commitment to delivering exceptional service to clients, guests, and colleagues.
- Adaptability and flexibility to work in a fast-paced environment and handle unexpected situations calmly and efficiently.
- Punctuality and reliability, with the ability to maintain regular attendance and adhere to scheduled work hours.