Security Officer

Job Title: Security Officer

Roles & Responsibilities:

As a Security Officer, you play a crucial role in ensuring the safety and security of our guests and team members. Your responsibilities encompass a wide range of tasks aimed at maintaining a secure environment and responding effectively to any incidents. Below is an outline of the key duties you will be expected to perform:

1. Monitoring and Control:
- Monitor and control staff entrances to regulate access.
- Conduct regular searches of staff belongings and report any discrepancies immediately.
- Oversee the goods pass out procedure for items obtained legitimately.
- Maintain a system for monitoring contractors' compliance with health and safety policies.

2. Security Measures:
- Check goods received outside of regular hours.
- Keep a record of the issue and receipt of departmental keys.
- Operate, check, and monitor the CCTV system for surveillance purposes.
- Patrol the premises regularly, ensuring compliance with fire safety protocols and recording fire walks.
- Ensure the safe transfer of cash within the hotel.

3. Emergency Response:
- Support the evacuation of the hotel during fire alarm situations.
- Monitor and handle suspicious packages, adhering to bomb and terror threat procedures.
- Provide secure storage for guest oversized items.
- Secure hotel facilities and function rooms when not in use.

4. Reporting and Investigation:
- Maintain the Security Log Book and Incident Reports accurately.
- Investigate and report all theft, criminal damage, and other incidents promptly.
- Manage instances of undesirable behavior professionally, intervening when necessary to defuse potential conflicts.
- Liaise with local law enforcement in the absence of the Security Team Leader.
- Report any maintenance or hazard issues to the duty supervisor.

Desired Candidate Profile:

Qualifications:
- High school graduate or equivalent.
- Physically fit and able to perform duties effectively.
- Minimum of two (2) years of law enforcement experience in a Security Bureau or military setting.
- Proficiency in fire procedures, disaster plans, bomb threats, and evacuation procedures.
- Familiarity with local laws and government regulations.
- SIA trained and licensed.
- Demonstrates discretion and maintains confidentiality.
- Strong communication skills and a positive attitude.
- Maintains high grooming standards.
- Capable of remaining calm and working under pressure, especially in emergency situations.
- Able to work independently or as part of a team.

Advantages (if applicable):
- Previous experience in a customer service environment.
- First Aid certification.
- Knowledge of P.A.C.E. (Proactive, Accessible, Consistent, and Efficient) principles.
- IT proficiency.

About Working for Hilton:

At Hilton, we pride ourselves on providing a welcoming and inclusive workplace environment where every team member can thrive. Our commitment to hospitality excellence spans over a century, with a diverse portfolio of world-class brands. We prioritize the well-being of our team members, offering innovative programs and benefits such as workplace flexibility, career growth opportunities, and travel discounts through our Go Hilton program.

We embrace diversity and strive to create an inclusive environment where everyone's unique perspectives are valued. As an equal opportunity employer, we provide reasonable accommodations for qualified individuals with disabilities during the application process and throughout their employment journey.

Join Team Hilton and experience the rewarding journey of hospitality excellence while contributing to our legacy of exceptional service.

For more insights into life at Hilton, visit our Careers blog and Instagram page.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.