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Spa - Receptionist

Accor Hotels

  • Bahrain

Salary

  • BHD 550 - BHD per month

Job Type

  • Full-Time

Job Description

Job Description

Job Description

Spa Receptionist

You are an ambassador for exceptional Spa service. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

What you will be doing:

- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Ensure individualized guest service through acknowledging and responding to their needs and expectations.
- Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge, and retail sales.
- Deal with Spa guest and member queries.
- Manage the booking system by booking and canceling appointments.
- Provide advice on the facilities to guests and potential members.
- Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge, and retail sales.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.

Qualifications

- Minimum 1 year of experience as a Spa Receptionist in a reputed Spa.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Multi-lingual; Arabic language would be a plus.
- Service-focused personality is essential; experience is an asset.
- Experience in spa retail sales.

Additional Information

- Opportunity to join us in the rebranding journey and be part of the first Raffles in Bahrain.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.



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