Salary
AED 2000 - AED 3000 per month
Job Type
Full-Time
Job Description
Job Description: Front Office Supervisor
Job Responsibilities:
1. Lead and supervise the day-to-day operation of the Front Office department, ensuring service standards are followed with friendly and engaging service.
2. Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
3. Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures, and skill development.
4. Ensure the Front Office team provides prompt and efficient service, maximizing occupancy levels, and up-selling the property.
5. Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and any allied information.
Qualifications:
- Minimum 1-2 years' experience in a similar role, within an international brand.
- Prior experience working with Opera and other related systems.
- Strong interpersonal and problem-solving abilities, with the ability to lead by example.
- Fluency in English; additional languages are a plus.
Additional Information:
Your Team and Working Environment:
- Dynamic working environment.
- Defined development career path.
- Friendly and supportive team.
What's in it for you:
- Employee benefit card offering discounted Accor rates worldwide.
- Learning programs through our academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our corporate social responsibility activities like Planet 21.
Job Openings at Accor Hotels
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