Sales Executive - Preowned

Job Description

Sales Executive - Preowned | Al Futtaim Automotive | Toyota | Abu Dhabi

Overview of the role

As part of the Toyota Preowned Sales team in Abu Dhabi, you will be able to maximize every sales opportunity and build long-term business relationships with all our customers. You will be responsible for achieving sales targets with retained gross margins on units and maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

What you will do

Sales Volume:

Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige.
Customer Satisfaction:

Achieve or exceed CSI/NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales.
Company Sales and Prospecting Systems:

Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged, which ensures the achievement of Company's business objectives and a larger customer/prospect base.
Cash and Credit Control:

Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures the safety of cash and minimal chances of any loss.
Improvement and Upgrading:

Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.
Skills

Required skills to be successful:

2 years of sales experience, Automotive sales background desirable.
Upselling skills and the ability to create value from new products.
Exceptional written and spoken communication skills.
Strong negotiation skills, with evident ability to influence customer choices.
About the team

The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets.

What equips you for the role:

Degree or Diploma education preferred, but not essential.
Essential to have at least 2 years’ experience in a similar sales position in retail sales.
English is essential, and Arabic is desirable. Other languages such as Urdu, Hindi, Tagalog, Farsi, etc. are advantageous.
Leadership, negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to make decisions and follow through. Strong team player.
UAE Driving license is required.
Possess Technical knowledge of automobiles, negotiation, and influencing skills.