Asst Engineer Manager

Job Description

Job Title: Assistant Engineering Manager

Job Number: 22212795

Job Category: Engineering & Facilities

Location: Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman

Schedule: Full-Time

Located Remotely: No

Relocation: No

Position Type: Management

JOB SUMMARY

As the Assistant Engineering Manager, you will assist the department head in managing budget, capital expenditures, preventative maintenance, and energy conservation. Your accountability includes maintaining the building and grounds with a focus on safety, security, and asset protection. This role involves assigning, tracking, and following up on the status of work assigned to staff and contractors. Your contribution will help increase guest and employee satisfaction through effective communication and training.

CANDIDATE PROFILE

Education and Experience:

- High school diploma or GED; 4 years of experience in engineering and maintenance or a related professional area; technical training in HVAC-R/electrical/plumbing.

OR

- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related major; 2 years of experience in engineering and maintenance or a related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Supporting Management of Property Operations:

- Supervise the distribution of repair work orders.

- Ensure fair and consistent administration of property policies.

- Assist in planning, scheduling, and evaluating preventative maintenance programs.

- Maintain open, collaborative relationships with employees.

- Monitor timeliness and quality of completion of repair work orders.

- Supervise Engineering and related areas in the absence of the Director of Engineering.

- Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.

- Ensure regular ongoing communication with employees to create awareness of business objectives, communicate expectations, and recognize performance.

- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

- Select and order or purchase new equipment, supplies, and furnishings.

- Supervise the day-to-day operations of Engineering and related departments.

Maintaining Property Standards:

- Inspect and evaluate the physical condition of facilities to determine the type of work required.

- Maintain accurate logs and records as required.

- Operate generators and fire pumps as necessary.

- Provide 24/7 emergency response services.

- Repair equipment (e.g., refrigeration, laundry) as necessary.

- Ensure all employees have the proper supplies, equipment, and uniforms.

Ensuring Exceptional Customer Service:

- Empower employees to provide excellent customer service.

- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

- Set a positive example for guest relations.

Conducting Human Resources Activities:

- Help train employees in safety procedures.

- Support a departmental orientation program for employees to receive appropriate new hire training.

- Communicate performance expectations in accordance with job descriptions for each position.

- Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

- Assist in the interviewing and hiring of employee team members.

- Participate in the employee performance appraisal process, providing feedback as needed.

- Use all available on-the-job training tools for employees.

- Solicit employee feedback.

- Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met.