IT Specialist

Job Number: 23198156

Job Category: Information Technology

Location: JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman

Schedule: Full-Time

Located Remotely?: No

Relocation?: No

Position Type: Non-Management

POSITION SUMMARY

As an IT professional at JW Marriott Hotel Muscat, your responsibilities include:

- Troubleshooting and repairing technical problems related to computer hardware and peripheral equipment.

- Responding to program error messages by finding and correcting problems or terminating the program.

- Providing technical guidance and recommendations to resolve business problems.

- Referring major hardware/software problems or defective products to vendors or technicians for service.

- Entering commands and activating controls on computers and peripheral equipment to integrate and operate the equipment.

- Maintaining and upgrading hardware and software, including peripherals such as printers, scanners, and website technical architecture related to hardware and telecommunication connectivity.

Key Responsibilities:

1. Troubleshoot and repair technical problems related to computer hardware and peripheral equipment.

2. Respond to program error messages by finding and correcting problems or terminating the program.

3. Provide technical guidance and recommendations to resolve business problems.

4. Refer major hardware/software problems or defective products to vendors or technicians for service.

5. Enter commands and activate controls on computer and peripheral equipment to integrate and operate the equipment.

6. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.

Safety and Emergency Procedures:

- Report work-related accidents or other injuries immediately upon occurrence to manager/supervisor.

- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

- Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

Communication and Physical Requirements:

- Talk with and listen to other employees to effectively exchange information.

- Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

- Read and visually verify information in a variety of formats (e.g., small print).

- Visually inspect tools, equipment, or machines (e.g., to identify defects).

- Enter and locate work-related information using computers and/or point of sale systems.

- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Equal Opportunity Employer:

Marriott International is an equal opportunity employer. The company is committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.